Technical Program Manager

About the role

Abnormal is seeking a Technical Program Manager to lead critical initiatives within our AI Platform and Data Systems. You will translate executive vision into structured delivery plans, manage complex cross-functional projects, and ensure clear communication with all stakeholders. This role requires a proactive individual who can build order from ambiguity and drive tangible results. You will establish the rhythm and discipline necessary for large scale execution in a fast moving AI environment. The ideal candidate thrives when balancing strategic oversight with hands on technical coordination. You will be responsible for ensuring that ambitious product and infrastructure goals are met on schedule and within defined parameters. This position is central to aligning technology initiatives with the broader business objectives of the organization.

Key facts

What you'll do

• Oversee the end-to-end delivery of significant AI Platform and Data Systems programs, defining scope, planning milestones, and managing dependencies.
• Convert high-level objectives from IT leadership into actionable, trackable programs with defined success metrics.
• Act as the central point of coordination for major cross-functional efforts, working closely with engineering teams to ensure smooth execution.
• Provide clear, executive-level status updates to leadership, proactively identifying and mitigating risks.
• Collaborate with technical leads to assess delivery capacity, understand technical interdependencies, and optimize project sequencing.
• Utilize AI tools to enhance program execution, developing automations for reporting and tracking.
• Assist with program and portfolio level roadmap planning and resource forecasting.
• Champion continuous improvement through retrospectives and contribute to an AI-native program management function.
• Translate ambiguous business problems into structured technical programs, ensuring alignment between stakeholders.
• Facilitate critical planning sessions and dependency mapping workshops to uncover the hidden complexities of AI initiatives.
• Drive the creation of detailed work breakdown structures to ensure every task is owned and tracked effectively.
• Monitor project health using data-driven indicators, escalating issues promptly to prevent delivery delays.
• Partner with product managers to ensure that release planning accounts for technical constraints and operational realities.
• Act as the guardian of the timeline, ensuring that key milestones are met without compromising on quality standards.

Requirements

• 3-4 years of experience managing complex, cross-functional technical projects, preferably in SaaS or enterprise technology.
• Proven ability to structure and deliver on initiatives where the objective is clear but the path requires definition.
• Demonstrated capacity to maintain program momentum and drive progress through uncertain environments.
• Experience managing relationships with C-level executives, including clear and composed communication.
• Strong background working with technical teams in AI, data, or platform engineering, capable of engaging in technical discussions and challenging assumptions.
• Familiarity with AI tools and a proactive approach to using them for workflow improvement.
• Proficiency with project tracking and program management software such as Linear, Jira, ServiceNow, or Asana.
• Excellent communication skills, adept at conveying information to both technical and non-technical audiences.
• Ability to drive accountability and alignment across teams without direct authority.
• Bachelor's degree in Computer Engineering, Information Technology, Business Administration, Information Security, or a related field.
• A track record of owning end to end program delivery from initiation through closure.
• Strong analytical skills to interpret program data and adjust plans based on real time feedback.
• Capability to manage multiple priorities simultaneously while maintaining attention to detail.
• Willingness to engage in hands on collaboration with engineers and product leaders to solve difficult problems.
• Commitment to fostering an inclusive and collaborative environment across distributed teams.

Nice to have

• Practical experience building skills or multi-step workflows with agentic AI tools like Claude Code or Codex.
• Knowledge of AI/ML platform delivery, data engineering, data warehousing, or MLOps.
• PMP, CSM, or SAFe certification.
• Prior experience in a fast-growing cybersecurity or SaaS company.
• Experience working within a remote-first, distributed team.
• Exposure to cloud infrastructure (AWS, GCP, Azure) and its relation to data and AI programs.
• Familiarity with Agile/Scrum methodologies and sprint-level execution.

Skills & tools

• Project tracking and program management tools (Linear, Jira, ServiceNow, Asana, or equivalent)
• AI tools for workflow automation and enhancement

Practical notes

• Salary range: $110,900 - $159,500 USD
• Role may be eligible for bonus, incentive compensation, and equity.
• Comprehensive benefits package included.
• Abnormal AI uses AI-assisted tools to aid recruiters in preparing interview questions. These tools do not make hiring decisions.
• All hiring decisions are made by individuals.
• Abnormal AI is an equal opportunity employer.