Automotive Sales Person

About the role

As an , you will play a crucial role in driving sales and enhancing customer satisfaction within our dealership. Your primary focus will be to engage with potential buyers, understand their automotive needs, and guide them through the purchasing process. This position requires a blend of sales acumen, product knowledge, and exceptional interpersonal skills to build lasting relationships with customers. You will be part of a dynamic team that values collaboration and strives to exceed sales targets while providing an outstanding customer experience.

Key facts

What you'll do

• Engage with customers both in-person and online to understand their automotive needs and preferences.
• Provide detailed information about the features and benefits of various vehicle models, helping customers make informed decisions.
• Conduct test drives with potential buyers, showcasing the performance and features of the vehicles.
• Negotiate pricing and financing options to close sales while ensuring customer satisfaction.
• Maintain an up-to-date knowledge of the automotive market, including new models, industry trends, and competitor offerings.
• Collaborate with the marketing team to develop promotional strategies that attract potential buyers to the dealership.
• Follow up with leads and past customers to foster relationships and encourage repeat business.
• Utilize the dealership's CRM system to track customer interactions and manage sales pipelines effectively.
• Attend training sessions and workshops to enhance product knowledge and sales techniques.
• Participate in dealership events and community outreach programs to promote brand awareness and customer engagement.
• Work closely with the service department to ensure a seamless transition for customers post-purchase.
• Meet and exceed individual and team sales goals, contributing to the overall success of the dealership.

Requirements

• Proven experience in automotive sales or a related field, with a track record of meeting or exceeding sales targets.
• Strong communication and interpersonal skills, with the ability to connect with a diverse range of customers.
• A valid driver's license and a clean driving record.
• Familiarity with automotive financing options and the ability to explain them to customers clearly.
• Basic computer skills, including proficiency in CRM software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings and weekends, to accommodate customer schedules.
• High school diploma or equivalent; further education in business or sales is an asset.
• Strong problem-solving skills and the ability to handle objections professionally.

Nice to have

• Previous experience in a customer service role, particularly in the automotive industry.
• Bilingualism (English and French) is a plus, enhancing communication with a broader customer base.
• Knowledge of automotive technology and trends, including electric and hybrid vehicles.
• Experience with digital marketing strategies and social media engagement.
• Certification in sales training or automotive sales courses.

Skills & tools

• Excellent negotiation and closing skills to facilitate successful sales transactions.
• Strong organizational skills to manage multiple customer interactions and follow-ups effectively.
• Proficiency in using dealership management systems and CRM tools to track sales activities.
• Ability to analyze customer feedback and market trends to adapt sales strategies accordingly.
• A customer-centric approach, ensuring that each interaction is focused on providing value and satisfaction.
• Team-oriented mindset, collaborating effectively with colleagues across departments to achieve common goals.

Practical notes

• This position is based in Kingston, Ontario, and candidates must be eligible to work in Canada.
• The dealership offers a supportive environment with opportunities for professional growth and development.
• Interested applicants are encouraged to apply through the provided link, showcasing their relevant experience and enthusiasm for the automotive industry.
• Additional training and resources will be provided to ensure success in this role, including ongoing support from management.
• The salary structure is competitive and may include commission-based incentives based on performance.

META

Company: 401auto

Title: Automotive Sales Person

Listed

location: Kingston, Ontario

Job type: Full-time

Apply URL: https://401auto.bamboohr.com/careers/2206

Tags: Sales