Automotive Sales Person

About the role

401auto is looking for an Automotive Sales Person to join their team in Jacksonville, Florida. This full-time position involves working directly with customers to help them find the right vehicle for their needs and budget. The role centers on building relationships with buyers, guiding them through the selection process, and closing sales in a professional and friendly manner. The Automotive Sales Person will serve as the primary point of contact for customers visiting the dealership, ensuring each interaction is informative and positive. Success in this role depends on understanding customer preferences, presenting vehicles clearly, and following through on every step of the purchase journey. The position plays a key part in driving revenue and maintaining the dealership reputation within the Jacksonville community. The will contribute to a team-oriented environment where customer satisfaction and sales growth are equally valued. Candidates should be comfortable with a performance-driven culture and eager to grow within the automotive retail industry.

Key facts

What you'll do

• Greet customers who visit the dealership and determine their vehicle preferences and budget range
• Walk customers through the available inventory and explain the features of each vehicle on the lot
• Match customer needs with appropriate models from the dealership's current selection of cars and trucks
• Negotiate pricing and financing terms to reach a mutually agreeable deal with each buyer
• Follow up with customers after the sale to ensure satisfaction and address any remaining concerns
• Maintain a thorough understanding of current vehicle models, specifications, trim levels, and pricing structures
• Build and sustain long-term relationships with customers to encourage repeat business and referrals
• Coordinate with service and finance departments to complete the sales process efficiently and accurately
• Meet and exceed monthly and quarterly sales targets set by dealership management on a regular basis
• Stay current on industry trends, competitor offerings, and market conditions in the Jacksonville area
• Prepare and present detailed vehicle proposals including trade-in evaluations and financing options for buyers
• Handle customer objections and concerns with professionalism, patience, and a solutions-oriented mindset at all times

Requirements

• High school diploma or equivalent required; some college coursework or automotive training is a plus
• Previous experience in automotive sales or a related customer-facing retail role is preferred
• Strong communication and interpersonal skills with the ability to connect with a wide range of customers
• Comfortable working in a fast-paced retail environment with fluctuating schedules and changing priorities
• Valid driver's license with a clean driving record as required by dealership policy
• Willingness to learn about new vehicle technologies, dealership processes, and product line updates regularly
• Ability to work weekends and holidays as part of the dealership sales team schedule
• Self-motivated with a demonstrated track record of meeting or exceeding sales goals in past roles

Nice to have

• Prior experience working at a car dealership or with specific automotive brands in a sales capacity
• Familiarity with digital sales tools and customer relationship management platforms used in retail automotive
• Bilingual skills that allow communication with a broader and more diverse customer base in the area
• Background in finance or lending that supports vehicle financing discussions and loan qualification conversations

Skills & tools

• Customer relationship management software for tracking leads, managing pipelines, and monitoring sales progress
• Basic understanding of vehicle financing and loan qualification processes used in retail automotive sales
• Proficiency with dealership inventory management and point-of-sale systems for processing transactions
• Strong negotiation and persuasion abilities in a retail setting with diverse customer types
• Knowledge of automotive market pricing, trade-in valuation methods, and current industry benchmarks
• Comfort with digital communication tools for customer follow-up and ongoing relationship management

Practical notes

• This position is based at the Jacksonville, Florida dealership location and is not a remote or work-from-home role
• Full-time hours are expected, with flexibility required for weekend and evening shifts throughout the month
• The compensation structure is commission-based, which rewards strong sales performance and consistent customer service
• New hires should expect an onboarding period to learn dealership systems, product lines, and sales procedures
• The hiring process may include a sales assessment, a background check, and a review of driving history
• 401auto values a customer-first approach and teamwork across all departments to deliver a strong buying experience