Operations Associate

About the role

Yubico is seeking a dedicated Operations Associate to join our team in Singapore. This position is integral to supporting our manufacturing and operational activities, ensuring that our products are produced efficiently and meet the highest quality standards. As part of the operations team, you will work closely with various departments to streamline processes, maintain inventory accuracy, and support continuous improvement initiatives. The role offers an excellent opportunity to contribute to a company committed to providing secure identity solutions worldwide, while gaining valuable experience in a fast-paced, innovative environment.

Key facts

What you'll do

• Oversee the day-to-day operation, monitoring, and maintenance of manufacturing equipment and machinery, ensuring all devices operate according to established Standard Operating Procedures (SOPs).
• Track production output and process efficiency metrics regularly, analyzing data to identify areas for improvement and ensuring that production targets and quality benchmarks are achieved consistently.
• Assist in managing inventory levels by accurately recording raw materials, components, and finished products within the ERP system, and coordinate material transfers to support production schedules.
• Conduct routine quality inspections on in-process and finished products, verifying that items meet specified standards and documenting inspection results for compliance and audit purposes.
• Address non-conformance issues by investigating root causes, maintaining detailed quality documentation, and supporting corrective actions to prevent recurrence.
• Ensure that incoming materials are verified against purchase orders, inspecting shipments for accuracy and reporting any discrepancies or damages to procurement or quality teams.
• Prepare products for shipment by packaging, labeling, and completing shipping documentation, ensuring all items are correctly prepared for timely delivery to customers or distribution partners.
• Support inventory management activities, including stock counting, cycle counting, and reconciliation to maintain accurate inventory records and reduce discrepancies.
• Participate actively in continuous improvement initiatives such as 5S, Kaizen events, and value stream mapping to enhance operational efficiency, reduce waste, and minimize downtime.
• Assist in maintaining a clean, organized, and safe working environment in accordance with company policies and safety regulations.
• Collaborate with cross-functional teams, including logistics, quality, and production, to resolve operational issues promptly and efficiently.
• Support additional tasks and projects assigned by the Operations Manager to contribute to the overall success of the manufacturing process and organizational goals.

Requirements

• Diploma in Engineering (Mechanical, Electrical, Manufacturing), logistics, supply chain management, or a related field.
• Between 1 to 3 years of practical experience in warehousing, logistics, manufacturing, or distribution, preferably within a technology or hardware environment.
• Ability to lift up to 20 kg safely and stand for extended periods during shift hours.
• Strong attention to detail with a focus on accuracy and quality in all tasks.
• Willingness to learn new skills and adapt to changing operational needs.
• Good communication skills, both verbal and written, to effectively coordinate with team members and other departments.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer literacy, especially in using ERP systems and standard office software.
• Demonstrated reliability, punctuality, and a proactive approach to problem-solving.
• Knowledge of safety procedures and a commitment to maintaining a safe working environment.

Nice to have

• Lean Six Sigma Yellow or Green Belt certification, or equivalent process improvement training.
• Experience in light manufacturing, technical product assembly, or kitting processes.
• Familiarity with ERP systems such as NetSuite and Warehouse Management Systems (WMS).
• Experience working with third-party logistics (3PL) providers and managing third-party shipments.
• Basic understanding of quality management systems and documentation processes.
• Knowledge of industry standards related to electronics manufacturing or hardware production.

Skills & tools

• Proficiency in using standard office software such as Microsoft Office (Word, Excel, Outlook).
• Ability to operate and troubleshoot basic manufacturing equipment.
• Familiarity with inventory management and ERP software, especially NetSuite.
• Strong organizational skills and attention to detail.
• Good problem-solving skills and the ability to handle multiple priorities efficiently.

Practical notes

Yubico is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences of all our employees and encourage applications from individuals of all backgrounds. We do not discriminate based on race, gender, age, religion, sexual orientation, gender identity or expression, disability, or any other characteristic protected by law.

Please note that Yubico does not accept unsolicited agency resumes. All personal data submitted during the application process will be used solely for recruitment purposes and managed in accordance with Yubico's privacy policies. We are dedicated to providing a safe and respectful work environment and look forward to welcoming candidates who are eager to contribute to our mission of securing the digital world.