Jr. Managing Editor of Client Content

About the Role

WebFx is seeking an entry-level candidate for our Earned Media team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track record of strong academics, and is excited about all things project management and content strategy. Related experience is awesome to have, but never required - we'll train you on everything you need to know. You will thrive in a fast-paced environment where no two days are exactly alike, and your analytical mind will be put to good use interpreting content performance data. This is a foundational role designed for individuals who are eager to learn the intricate workflow of digital content from concept to completion. You will be immersed in a collaborative atmosphere that values proactive problem-solving and clear communication above all else. If you are organized, dependable, and passionate about producing high-quality web content, this position is the perfect launchpad for your career.

Key facts

What you'll do

Coordinate the entire content production workflow from initial brief to final delivery, ensuring projects move seamlessly through each stage.

Assign projects by matching the right writer to the right project, and ensure timely completion based on client deadlines and internal benchmarks.

Process client revision requests efficiently, analyzing feedback and reassigning projects to the appropriate team members without delay.

Answer detailed questions from writers and marketers regarding project parameters, brand voice, and target audience specifics.

Troubleshoot and resolve project snags as they arise, identifying root causes and implementing solutions to prevent future delays.

Mentor a team of 12+ copywriters and editors, providing regular, actionable feedback on both hard and soft skills to elevate the entire team.

Manage team workloads dynamically, track deadlines rigorously, and ensure your team is set up for success through clear prioritization.

Hold regular 1-on-1 check-ins with your writers and editors, and lead annual review calls to discuss performance, growth, and career aspirations.

Identify individual strengths and areas for growth amongst your team members, and support them in setting and achieving specific, measurable goals.

Plan and execute process improvements designed to simplify workflows, eliminate bottlenecks, and support team efficiency on an ongoing basis.

Lead and contribute to special cross-functional projects that support team operations, enhance client satisfaction, and drive overall business objectives.

Collaborate with peers in similar roles across departments, taking ownership of shared responsibilities and ensuring alignment on shared goals.

Act as the primary liaison between copywriters and marketers, offering support and resolving issues related to project scope, timelines, and deliverables.

Maintain clear, consistent communication with WebFX marketers regarding project progress, client needs, and any potential risks to project success.

Requirements

You possess a Bachelor's Degree, and all majors are welcome to apply for this inclusive role.

You are scheduled to graduate within the next year, and upcoming grads are encouraged to apply as we interview and hire up to a year in advance.

You have maintained a GPA of 3.4 or above throughout your academic career, demonstrating consistent intellectual capability.

You have prior experience working in any field, such as a part-time job, summer job, or internship, which has taught you professional fundamentals.

You exhibit strong verbal communication skills, allowing you to articulate ideas clearly and confidently in person and on the phone.

You possess excellent written communication skills, capable of producing clear, concise, and error-free documentation and emails.

You have foundational analytical and research skills, enabling you to interpret data, draw conclusions, and inform content decisions.

You are a people person by nature, and you love finding common ground with others to build strong, trusting relationships.

You are highly organized, timely in your delivery, and capable of juggling multiple projects at once without sacrificing quality.

You have a genuine interest in the web, and you like keeping up with new technology, tools, and digital trends.

You conduct yourself in a professional manner, demonstrating dependability, reliability, and strong self-motivation in all tasks.

You take immense pride in your work and always strive for high-quality results, paying attention to detail in every assignment.

You work with urgency and enjoy getting things done, meeting deadlines and exceeding expectations consistently.

You are proactive when it comes to solving problems, seeking out solutions before being asked and taking initiative.

You view learning as a lifelong journey, and you are always looking to stretch and grow your skills in new directions.

You love thinking both creatively and analytically, and you enjoy using data to make informed decisions that drive outcomes.

Nice to have

Prior experience with digital marketing is a bonus that would give you an edge in this role.

Having blogging or copywriting experience is a bonus that can help you hit the ground running.

Experience coordinating the schedules and deadlines of others is a bonus that aligns with the mentorship aspects of the position.

Coaching or mentoring experience is a bonus, as it directly supports the leadership expectations of the role.

Familiarity with tools like Excel, Google Suite, Google Analytics, and Basic HTML is considered awesome to have for day one.

Practical notes

This position is based fully in-office at our riverside campus in Harrisburg, PA.

Compensation details fall within the range of $50,000 to $52,500, potentially higher based on work experience.