Regional Director / Office Leader

About the role

The is the pivotal figure responsible for the entire Toronto studio, acting as the chief architect of its strategic direction and daily operations. This leader owns the full spectrum of design disciplines practiced within the office, ensuring that every project reflects the firm's commitment to creative advancement and high-quality output. They are accountable for cultivating a collaborative team environment that drives staff engagement, professional development, and a strong sense of community within the workplace. Success in this position means meeting and exceeding financial targets while simultaneously building long-term, trust-based client partnerships that fuel sustainable growth. The role requires proactive external networking to identify new opportunities and elevate Waremalcomb's visibility within the local industry landscape. Daily decisions directly influence client narratives and the firm's reputation in the neighborhood, requiring a balance of creativity and disciplined execution. Ultimately, this leader sets the course for innovation, operational excellence, and the overall market perception of the Toronto studio.

Key facts

What you'll do

Establish strategic priorities for the Toronto studio that align creative service offerings with revenue goals.

Architect project workflows from initial intake through construction to final delivery, ensuring seamless execution.

Coordinate with partner ecosystems to facilitate smooth transitions and maintain continuity across project phases.

Ensure cross-functional clarity by aligning design, production, and client teams on shared objectives and timelines.

Cultivate business development habits that strengthen community ties and expand regional presence over the long term.

Monitor financial performance closely by tracking budgets, forecasts, and client value outcomes for the Toronto market.

Build staff capability through consistent mentoring, feedback, and the creation of structured growth paths for diverse designers.

Nurture client relationships by ensuring all commitments are clear, tracked, and fulfilled within agreed timelines.

Articulate the firm's vision and provide feedback effectively to multiple audiences, reinforcing Waremalcomb's industry reputation.

Open new channels of collaboration with external networks to drive innovation and create fresh opportunities for the studio.

Foster an inclusive and collaborative work environment where hybrid teams can thrive and produce exceptional work.

Maintain a positive team atmosphere that supports creativity, accountability, and long-term engagement.

Drive new business initiatives through proactive networking and strategic relationship-building in the Toronto area.

Requirements

The candidate must possess at least five years of experience in a leadership role within design or related fields.

A proven track record of managing client relationships is necessary for success in this position.

The candidate must demonstrate the ability to deliver projects on schedule and within defined parameters.

An understanding of financial metrics relevant to studio operations is required to guide strategic decisions.

The ability to lead hybrid teams effectively is mandatory for managing a diverse and distributed workforce.

The leader must foster an inclusive and collaborative work environment that supports all team members.

Strong communication skills are needed to articulate vision, feedback, and complex ideas clearly and consistently.

This communication must be effective across multiple audiences, including clients, staff, and external partners.

Nice to have

Experience in business development is valued, particularly when it focuses on expanding regional presence.

No specific software or tools are listed as requirements for this position, allowing flexibility in methodology.

Practical notes

The position is based in Toronto, Ontario, and requires full-time leadership commitment to the role and the firm's objectives.

The engagement is full-time leadership, demanding a high level of dedication and presence within the operational structure.

Applicants are advised to apply for this role if they meet the outlined qualifications and are prepared to contribute to the firm's growth trajectory.

Compensation for this position is set between $180,000 and $220,000 on a yearly basis, reflecting the scope and responsibility of the position.