Direct Sales Account Manager

About the role

As a , you will play a crucial role in driving sales growth and building strong relationships with clients. This position is designed for a dynamic individual who thrives in a fast-paced environment and is about delivering exceptional customer service. You will be responsible for managing a portfolio of accounts, identifying new business opportunities, and collaborating with various teams to ensure client satisfaction. Your efforts will directly contribute to the overall success of Waibel in the competitive market of Vandalia, Ohio.

Key facts

What you'll do

• Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and loyalty.
• Identify and pursue new business opportunities within your assigned territory to expand Waibel's client base.
• Conduct regular meetings and presentations to showcase Waibel's products and services, tailoring solutions to meet client needs.
• Collaborate with the marketing team to create targeted campaigns that resonate with potential clients and drive engagement.
• Analyze market trends and competitor activities to identify opportunities for growth and improvement in sales strategies.
• Prepare and deliver accurate sales forecasts and reports to senior management, providing insights into account performance and market conditions.
• Negotiate contracts and pricing with clients, ensuring that terms are mutually beneficial and aligned with company policies.
• Participate in industry events and trade shows to promote Waibel's offerings and network with potential clients and partners.
• Provide training and support to clients post-sale to ensure successful implementation and usage of products.
• Work closely with the customer service team to address any issues or concerns that may arise, ensuring a experience for clients.
• CRM software to track sales activities, manage leads, and maintain up-to-date records of client interactions.
• Continuously seek feedback from clients to improve service delivery and product offerings, fostering a culture of innovation within the team.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3 years of experience in direct sales or account management, preferably in a B2B environment.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and stakeholders.
• Excellent negotiation skills and the ability to influence decision-making processes.
• Proficiency in CRM software and Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and as part of a team, demonstrating a proactive approach to problem-solving.
• Strong organizational skills with the ability to manage multiple accounts and priorities effectively.
• Willingness to travel within the assigned territory as needed to meet with clients and attend events.

Nice to have

• Experience in the manufacturing or industrial sector, particularly in sales of technical products.
• Familiarity with digital marketing strategies and tools, including social media platforms.
• Previous experience in a customer-facing role, demonstrating a commitment to client satisfaction.
• Knowledge of sales analytics and reporting tools to measure performance and identify areas for improvement.

Skills & tools

• Strong analytical skills to assess market conditions and client needs.
• Excellent presentation skills, with the ability to convey complex information clearly and persuasively.
• Time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency in using CRM systems to manage client relationships and sales processes.
• Familiarity with project management tools to coordinate efforts across teams effectively.

Practical notes

• This position is based in Vandalia, Ohio, and requires a full-time commitment.
• The salary is competitive and will be determined based on your experience and qualifications.
• Waibel is committed to diversity and inclusion and encourages applicants from all backgrounds to apply.
• Interested candidates can apply through the following link: [Apply Here](https://waibel.bamboohr.com/careers/2).
• For any inquiries regarding the application process or role specifics, please contact the HR department at Waibel.

Join Waibel as a Direct Sales Account Manager and be part of a dedicated team that values innovation, collaboration, and excellence in customer service. Your contributions will help shape the future of our company and the satisfaction of our clients.