Senior Key Account Executive

About the role

Tripadvisor is on the lookout for an experienced sales professional to oversee and enhance relationships with prominent hotel chains within our Hotel Solutions division. In this role, you will engage with clients to discern their business needs, propose customized solutions, and drive revenue growth through both acquiring new business and retaining existing accounts.

Key facts

What you'll do

• Oversee a designated sales territory to optimize client retention, identify upsell opportunities, and attract new customers.
• Develop and implement strategic account plans that reflect a comprehensive understanding of client needs.
• Deliver product demonstrations that effectively communicate the value of Tripadvisor's offerings.
• Negotiate contracts and finalize new business agreements.
• Present data-driven insights and return on investment metrics to clients during quarterly business reviews.
• Maintain a sales pipeline and ensure accurate revenue forecasting.
• Collaborate with internal teams and external partners to guarantee successful project execution.
• Travel as necessary to meet with clients and participate in industry events.

Requirements

• At least 5 years of experience in Key Account Management or sales, preferably within the travel sector or dealing with complex organizations.
• A bachelor's degree is required.
• A demonstrated history of meeting and surpassing sales objectives.
• Proficiency in managing sales territories and pipelines using CRM software.
• Excellent negotiation, communication, and presentation abilities.
• Self-motivated with the capacity to work independently.
• Familiarity with e-commerce, SaaS, or digital platforms is essential.
• A global-first mindset is crucial for success in this role.

Nice to have

• Experience with AI tools to improve work quality and inform decision-making processes.

Skills & tools

• Salesforce
• Tableau
• AI productivity tools

Practical notes

• The salary range for this position is between $65,000 and $76,000.
• Compensation includes a base salary complemented by an attractive sales bonus structure.
• Benefits offered encompass health insurance, tuition assistance, donation matching, lifestyle perks, travel discounts, and an employee assistance program.
• The company promotes a flexible, remote-friendly work culture, allowing for on-site work if preferred.
• For any reasonable accommodations needed during the hiring process, please reach out to AccessibleRecruiting@tripadvisor.com.

In this role, you will play a part in driving the success of Tripadvisor's Hotel Solutions group by leveraging your expertise in sales and account management. Your ability to build strong relationships with clients will be essential in understanding their unique challenges and delivering tailored solutions that meet their needs. You will be expected to not only maintain existing accounts but also actively seek new business opportunities, ensuring that Tripadvisor remains a leader in the travel industry.

The ideal candidate will possess a solid foundation in sales, with a proven ability to navigate complex sales cycles and close deals effectively. Your strategic mindset will allow you to craft account plans that align with both client objectives and Tripadvisor's goals. You will be responsible for providing insightful data analysis during quarterly business reviews, showcasing the value of our solutions and driving further engagement.

As part of a collaborative team, you will work closely with various internal departments to ensure project execution and client satisfaction. Your role will also involve attending industry events and traveling to meet clients, further enhancing your understanding of market trends and client needs.

In addition to the core requirements, we value candidates who are proactive in their approach and are comfortable using modern technology and tools to enhance their work. Familiarity with AI tools is a plus, as we are continually looking to innovate and improve our processes.

At Tripadvisor, we believe in fostering a supportive and inclusive work environment. Our comprehensive benefits package reflects our commitment to employee well-being and professional development. We encourage individuals from diverse backgrounds to apply, as we value the unique perspectives and experiences that each team member brings to our organization.

If you are a driven sales professional looking to make a significant impact within a dynamic team, we invite you to apply for the Senior Key Account Executive position at Tripadvisor. Join us in our mission to help travelers discover the world through the lens of authentic experiences.