Associate Product Manager

About the role

Join the Mobile Platform team at Trainline to focus on enhancing the core infrastructure that underpins the company's mobile applications. This role is central to improving the tools, processes, and systems that enable mobile engineers to build, test, and deploy high-quality customer experiences efficiently and reliably. You will work closely with internal mobile teams to identify pain points, streamline workflows, and increase platform stability. The position offers an exciting opportunity to influence the developer experience and platform reliability, contributing directly to the company's mission of making travel easier for millions of customers. As part of this role, you will support the ongoing development of mobile capabilities across iOS and Android platforms, ensuring that the infrastructure supports rapid innovation and high-quality releases. You will also be involved in prioritizing features, managing backlogs, and collaborating with cross-functional teams to deliver impactful improvements. This is an on-site role based in London, designed for someone eager to grow into a platform-focused product management position within a fast-paced, customer-centric environment.

Key facts

What you'll do

• Manage the day-to-day product responsibilities for the mobile CI/CD platform, working closely with engineering leadership and internal teams to improve development workflows and deployment processes.
• Support the weekly mobile app release cycle, ensuring that app deployments to app stores are smooth, reliable, and meet quality standards.
• Conduct user research and gather feedback from internal mobile teams to identify pain points, inefficiencies, and areas for improvement within the platform and developer experience.
• Collaborate with engineers to enhance platform reliability, including monitoring systems, alerting mechanisms, and incident response processes to minimize downtime and improve stability.
• Enable and support the development of new mobile platform capabilities that serve teams across Core Experience, Customer Growth, and New Business units, leveraging advancements from both iOS and Android ecosystems.
• Prioritize the product backlog in partnership with the Engineering Lead, ensuring that the most impactful features and improvements are delivered in alignment with strategic goals.
• Contribute to short- and medium-term roadmap planning, balancing technical needs, stakeholder requests, and business priorities.
• Communicate clearly and effectively with stakeholders across technical and non-technical teams, providing updates on progress, trade-offs, and upcoming initiatives.
• Use data-driven insights to quantify developer issues, measure platform health, and demonstrate the impact of improvements through relevant metrics such as build reliability, incident reduction, and deployment success rates.
• Advocate for best practices in platform development and support a culture of continuous improvement within the mobile engineering teams.
• Facilitate cross-team collaboration to ensure alignment on priorities and shared understanding of platform capabilities and limitations.
• Contribute to the ongoing development of internal tools and processes that support mobile engineering teams, fostering an environment of innovation and efficiency.

Requirements

• A curious and proactive mindset, eager to learn, experiment, and turn customer pain points into practical, scalable solutions.
• Strong ability to connect internal team needs with broader business objectives, demonstrating an understanding of how platform improvements support overall company goals.
• Experience working within Agile methodologies, managing backlogs, and prioritizing features based on impact and feasibility.
• Excellent communication skills, capable of translating complex technical concepts into clear, understandable language for diverse audiences.
• Proven ability to analyze data, identify trends, and use insights to inform product decisions and measure success.
• Motivation to develop into a Platform Product Manager role, with a growth mindset and willingness to take on increasing responsibilities.
• Alignment with Trainline's core values: Think Big, Own It, Travel Together, and Do Good.
• Ability to work collaboratively in a fast-paced environment, managing multiple priorities effectively.
• Experience or familiarity with mobile development processes, CI/CD pipelines, or developer tooling is advantageous but not mandatory.
• Strong organizational skills and attention to detail, ensuring that platform improvements are delivered on time and meet quality standards.

Nice to have

• Some familiarity with the iOS or Android ecosystems, including understanding of their development and release processes.
• Experience with CI/CD tools, developer tooling, or automation frameworks used in mobile app deployment.
• Previous experience as a Product Manager, Associate Product Manager, Business Analyst, or in a similar role supporting internal platforms or engineering productivity teams.
• Knowledge of software development lifecycle practices and experience working closely with engineering teams.
• Exposure to platform reliability engineering or monitoring systems.
• Understanding of technical concepts related to mobile app development, testing, and deployment.

Skills & tools

• Agile methodologies and backlog management
• Data analysis and interpretation
• Effective communication with technical and non-technical stakeholders
• Problem-solving and critical thinking skills
• Familiarity with mobile development ecosystems (iOS and Android) is a plus
• Knowledge of CI/CD pipelines and developer tooling is advantageous

Practical notes

This role offers comprehensive benefits including private healthcare and dental insurance. The company provides a 28-day work-from-abroad policy, allowing employees to work remotely from abroad for up to 28 days per year. There is also a 2-for-1 share purchase plan, enabling employees to buy shares in Trainline at a discount. The company supports an electric vehicle (EV) scheme to promote sustainable commuting options. Additional festive time off is provided to support work-life balance, along with family-friendly benefits. Trainline is committed to supporting career growth through clear progression paths, transparent pay bands, and personal development initiatives such as learning budgets and regular learning days. The organization fosters a collaborative environment that encourages continuous learning and innovation, making it an excellent place for aspiring product managers to develop their skills and advance their careers.