Project Manager, International Partnerships

About the role

Substack is actively expanding its international footprint, with the UK serving as its second largest market. This role involves working closely with the Head of International Partnerships to coordinate and oversee global operations related to international markets. The Project Manager will lead specific projects aimed at growing Substack's presence abroad, ensuring smooth execution of international initiatives. Additionally, the role includes providing logistical support for creator and publisher events in the UK, managing the day-to-day operations of the UK office, and supporting the broader international team. The ideal candidate is passionate about culture and creative industries, highly organized, proactive, and capable of working independently in a fast-paced environment. They should be excited to contribute to a mission-driven company that empowers independent creators and writers around the world.

Key facts

What you'll do

• Coordinate all logistics for UK and international events, including booking dinner reservations, arranging travel and accommodation for VIPs, managing event schedules, and handling other logistical details to ensure smooth event execution.
• Assist in setting up unique and targeted events aimed at top publishers and bestselling creators, helping to foster community engagement and growth.
• Develop online resources, presentation decks, and educational materials for use at events, conferences, and creator masterclasses, ensuring high-quality content that supports the company's outreach efforts.
• Act as a central point of contact for the international team, facilitating communication, sharing updates, and supporting collaboration across different regions and time zones.
• Support creator content initiatives by helping promote events, product launches, and other campaigns that highlight Substack's platform and community.
• Work closely with the UK team to support the organization and logistics of creator and publisher activities, including workshops, meetups, and promotional events.
• Manage logistical planning for international growth initiatives, including coordinating travel, scheduling, and resource allocation for team members and external partners.
• Assist in organizing and executing creator masterclasses, webinars, and educational programs designed to support creators across various verticals.
• Support the operational needs of the UK office, including administrative tasks, scheduling, and resource management to ensure the office runs efficiently.
• Collaborate with cross-functional teams such as marketing, product, and support to align event and project goals, ensuring consistency in messaging and execution.
• Contribute to data collection and analysis related to international projects, helping inform strategic decisions and budget planning.
• Help manage budgets for international projects and events, ensuring expenses stay within allocated limits and reporting on financial aspects when necessary.
• Assist with the planning and execution of international partnership initiatives, including outreach and relationship management with key stakeholders.
• Support the onboarding of new international team members and partners, ensuring they are integrated smoothly into ongoing projects.
• Maintain an organized system for tracking project timelines, deliverables, and communications to ensure deadlines are met.
• Be proactive in identifying opportunities for process improvements and efficiencies in international operations and event management.

Requirements

• 1-2 years of experience working in creative industries, technology environments, or related fields.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Highly proactive, ambitious, and capable of working independently with minimal supervision.
• Excellent interpersonal and communication skills, with experience engaging high-profile individuals in culture, media, or politics.
• Comfortable working in a fast-paced environment and adapting quickly to changing priorities.
• Skilled in creating professional presentation decks, educational resources, and online materials.
• Basic understanding of data management, budgeting, and financial processes.
• Enthusiastic about working with creators across various verticals and supporting their growth.
• Willingness to work across different international time zones and manage schedules accordingly.
• Demonstrated ability to manage upwards, coordinate with multiple stakeholders, and handle complex logistical arrangements.
• A genuine interest in culture, writing, and supporting independent creators.

Nice to have

• Experience in event planning, logistics coordination, or project management within a creative or tech environment.
• Familiarity with the creator economy, content platforms, or digital media industries.
• Previous experience working with high-profile individuals or in international markets.
• Knowledge of international markets and cultural nuances that could impact event planning and partnership development.
• Passion for supporting independent expression and building communities around creative content.

Skills & tools

• Excellent organizational and diary management skills.
• Strong communication and interpersonal abilities.
• Ability to adapt to dynamic environments and changing priorities.
• Basic knowledge of data management and budgeting processes.
• Proficiency in creating presentation decks and educational resources.
• Ability to coordinate logistics across multiple regions and time zones.
• Experience with project management tools or systems for tracking timelines and deliverables.
• Creative problem-solving skills and proactive mindset.

Practical notes

• This role is based on-site in London.
• The position involves working closely with international teams and managing global time zones, requiring flexibility and coordination.
• Compensation includes a market-competitive salary, equity for full-time roles, and a comprehensive benefits package.
• The role is ideal for someone eager to make a tangible impact in a rapidly growing international company dedicated to empowering independent creators.
• Candidates should be comfortable handling multiple responsibilities, including event logistics, project coordination, and operational support.
• The role offers an opportunity to contribute directly to Substack's international expansion and community-building efforts.