Head Coach & Community Manager

About the role

The individual in this Head Coach capacity serves as the operational and cultural linchpin of the [solidcore] studio in Westport, Connecticut, driving both member satisfaction and business results. This role demands a leader who is deeply passionate about advancing the [solidcore] brand and workout methodology, viewing the studio not just as a place to train but as a thriving community. The primary mission is to ensure the local studio achieves excellence in execution while contributing directly to the corporate objective of securing the fastest growth trajectory and highest performance standards among boutique fitness brands. The Head Coach embodies [solidcore] excellence, setting a non-negotiable standard that elevates the entire team and inspires members to achieve their goals. Success in this position is measured by the ability to coach a weekly average of eleven (11) high-energy, precise classes that leave members feeling empowered and accomplished. This leader is the definitive authority on [solidcore] methods, responsible for translating the brand promise into a tangible, world-class experience for every person who walks through the door. Ultimately, the role requires a proactive strategist who builds trust, fosters a supportive environment, and ensures the studio operates as a model of efficiency and community spirit.

Key facts

What you'll do

• Execute the complete class journey for members, embodying the highest level of [solidcore] coaching standards from warm-up to cooldown.
• Design and refine class structures that strictly adhere to [solidcore] methods while ensuring the workout remains accessible and effective for a diverse spectrum of members.
• Provide real-time, actionable feedback to peers and junior instructors during live classes to optimize form, timing, and overall energy in the studio.
• Mentor new coaches through comprehensive in-studio training sessions, meticulously walking through each drill and verifying their readiness before they lead a live class.
• Analyze detailed attendance patterns and actively solicit member feedback to inform data-driven adjustments to scheduling and class appeal.
• Collaborate with the Area Manager to develop and execute marketing initiatives that authentically capture the unique culture, energy, and results-driven environment of the [solidcore] studio.
• Review session recordings and participate in live check-ins to identify specific opportunities for personal growth and continuous refinement of teaching practice.
• Serve as the primary role model for professionalism, arriving prepared, punctual, and fully ready for every assigned shift without exception.
• Observe instructor form with a keen eye for detail, providing clear guidance that enhances the performance and safety of the entire group.
• Ship a consistent and purposeful end to every workout by delivering summaries, challenges, and clear next steps that leave members feeling accomplished and connected.
• Track key performance indicators related to member retention and satisfaction, using these insights to drive improvements in the studio experience.
• Act as the go-to resource for junior staff, offering support and guidance during new coach training to ensure a seamless onboarding process.
• Champion the [solidcore] methodology in every interaction, reinforcing its principles and values to build a cohesive and motivated team.
• Lead by example in fostering a community where members feel seen, supported, and empowered to achieve their fitness goals.

Requirements

• Hold a current [solidcore] certification and demonstrate a deep understanding of the method through practical application.
• Possess a minimum of three years of experience guiding groups in boutique fitness settings, proving your ability to manage diverse participants.
• Maintain a professional demeanor at all times, including punctuality and thorough preparation for every class and shift.
• Commit to a weekly teaching schedule that averages eleven classes, requiring adaptability across various time slots in the studio timetable.
• Exhibit strong observational skills to monitor form and provide immediate, constructive feedback that ensures member safety.
• Show a proven ability to lead and develop others, with a history of successfully coaching and mentoring junior team members.
• Demonstrate reliability and a strong work ethic, with the discipline required to uphold the high standards expected by [solidcore].
• Communicate effectively with members, staff, and management to ensure alignment on goals, feedback, and studio culture.

Nice to have

• Experience in coordinating and leading large-scale new coach trainings in a live studio environment.
• A background in marketing or community engagement that aligns with the energetic [solidcore] brand.

Practical notes

The compensation for this full-time role is structured within the range of 70,000 to 90,000 USD for the year 2024. The position is based in Westport, Connecticut, requiring a consistent in-studio presence to fulfill coaching, mentorship, and operational duties. Travel is not a component of this role, as the responsibilities are centered entirely on the local studio environment. There are no specific visa sponsorship details outlined for this position at this time. The schedule is demanding, requiring an average of eleven classes per week spread across varying time slots to meet the studio's operational needs.