Office Coordinator, Soho Home

About the role

This role focuses on enabling the smooth operation of Soho Home by overseeing maintenance, repairs, and facilities management to ensure the environment supports daily business needs. You will be responsible for ordering supplies and acting as the key liaison with landlords, cleaners, and contractors to sustain seamless operations. The position requires oversight of office equipment monitoring and coordination with IT support for troubleshooting to maintain reliable systems. You will track the office budget and expenses carefully to control costs and assist with financial planning. In addition, you will support company-wide meetings, presentations, and town halls to ensure execution remains smooth and aligned with objectives. Fostering a positive and collaborative office culture through daily interactions and initiatives is a core part of the role. You will also manage retail team local and international travel to support operational schedules and requirements effectively.

Key facts

What you'll do

Coordinate and manage all maintenance, repairs, and facilities activities to uphold operational standards across Soho Home.

Arrange and oversee the procurement and management of office supplies while ensuring stock availability and vendor reliability.

Serve as the primary liaison with landlords, cleaners, and contractors to address issues and maintain a consistent workflow.

Monitor office equipment performance and coordinate IT support to resolve technical issues and minimize system downtime.

Track and manage the office budget and expenses to control spending and provide accurate data for financial planning.

Provide comprehensive support for company-wide meetings, presentations, and town halls including logistics and follow-up.

Develop and implement initiatives that strengthen office culture and encourage collaboration among team members.

Manage retail team travel arrangements both locally and internationally to align with operational schedules and priorities.

Organize and coordinate volunteer activities and events in partnership with the Social Committee to engage staff across locations.

Maintain clear documentation of facilities, vendor interactions, and expenses to ensure transparency and compliance.

Support the rollout of training and team initiatives in collaboration with People and Development to enhance team capability.

Ensure compliance with safety and administrative documentation to maintain a secure and efficient office environment.

Requirements

Previous experience in Office Management or Office Administration is required to handle diverse responsibilities and operational demands.

Proficiency in Microsoft Office, specifically Outlook, Excel, and PowerPoint, is required for daily workflows and reporting.

A proactive, collaborative team player with a positive, can-do attitude is needed to navigate varied demands and shifting priorities.

A hands-on approach and willingness to work in a varied role are required to address changing priorities and operational gaps.

Strong attention to detail and pride in maintaining a welcoming office environment are essential for meeting daily standards.

Ability to manage multiple tasks simultaneously while maintaining accuracy and meeting deadlines in a fast-paced setting.

Effective written and verbal communication skills are required to liaise with internal stakeholders and external vendors.

Reliability and professionalism are required to represent Soho House & Co. in interactions with partners and stakeholders.

Nice to have

Experience coordinating volunteer programs and culture initiatives in a people-focused office environment.

Familiarity with event coordination and retail team travel management to support operational and logistical needs.

Understanding of compliance and safety documentation processes relevant to office operations.

Practical notes

offers competitive compensation packages with global benefits and perks. Typical interview steps

Leadership hiring usually includes a strategy case, a people scenario, and a values conversation. Candidates may be asked to turn around a struggling team or plan for growth. Past results are examined closely, especially how decisions were made. Interviewers dig into specific decisions you made and their consequences. Preparing two or three decision stories with numbers and lessons is the best use of time.

Good to know

Office coordination roles typically involve managing facilities, logistics, and budgets. Proficiency in tools such as Microsoft Office and communication platforms supports daily workflows. Culture initiatives and volunteer coordination are common in people-focused office environments. Event coordination and travel management often form part of administrative responsibilities. Compliance and safety documentation are standard elements in office operations.

Questions to ask

Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.

Career growth

Leadership careers move from manager to senior manager, director, and executive roles. Each step adds more scope and more responsibility for outcomes. The best leaders keep learning how to delegate, communicate, and decide. Leadership careers reward a record of building and developing people. The higher you go, the more your communication shapes the whole organization.

About the company

is hiring for Office Coordinator, Soho Home. London, England, United Kingdom.

About the company

Soho House & Co. is hiring for Office Coordinator, Soho Home. London, England, United Kingdom.