Laundry Assistant - Soho Farmhouse

About the role

The housekeeping workflow relies on this role to process textiles and maintain laundry standards. Successful performance supports the operations team and upholds service expectations for members and guests.

Every role in this field shares a few habits: clear communication, structured thinking, and steady follow through. Teams hold regular meetings, review progress, and adjust plans. Success usually depends on how well you work with others, not just how hard you try. Successful professionals in any field share a few habits: they take notes, keep commitments, and communicate in writing. Teams value people who make their work easy to review and build on.

Key facts

What you'll do

Linen, towels, uniforms, and guest laundry are collected, sorted, washed, dried, pressed, and folded to meet service standards for members and guests.

Washers, dryers, irons, and presses operate safely and efficiently to process laundry items according to the expectations of the operations team.

Items are inspected for stains or damage, and issues are treated or reported to protect the property reputation and support guest satisfaction.

The laundry room and work area are organized and maintained to create a safe and professional environment for the housekeeping team.

Clean linen and uniform stock is maintained and distributed as required to support the daily needs of the teams and ongoing service delivery.

Health & safety and hygiene standards are followed, including the safe use of cleaning chemicals, to safeguard staff, guests, and the workplace environment.

Requirements

The posting states a minimum of 2 years of experience.

The posting states a bachelor's degree requirement. The posting states a minimum of 1 years of experience.

Previous experience in a laundry, housekeeping, or similar environment is desirable.

Knowledge of laundry operations and fabric care is preferred. Understanding fabric types and care methods supports quality outcomes.

Attention to detail and organisational skills are strong to ensure accuracy and consistency in a busy operational setting.

The ability to work both independently and as part of a team is demonstrated.

A professional, reliable, and guest-focused approach aligns with the service expectations of Soho House standards.

Organised and reliable behaviour supports adherence to schedules and procedural requirements.

Feedback is handled to achieve member satisfaction and contributes to continuous improvement in service delivery.

Multitasking is performed and work is done in a fast-paced environment to meet the demands of peak operational periods and varied task lists.

Written and verbal instructions are understood and followed to ensure tasks are completed correctly and efficiently.

Practical notes

The role requires a degree as listed in the official details. The position offers weekly pay, a team meal prepared by chefs during shifts, and a Soho Friends Membership. Additional benefits include Birthday Day Off after one year of continuous service, discounts on Cowshed & Soho Home, paid days for charity chosen by the employee, free Counselling Sessions, participation in Cookhouse & Tonic Programmes, continuous training, and monthly team events. Typical interview steps

Hiring processes usually combine a screening conversation with one or more interview rounds. Candidates can expect questions about their experience, a scenario or case, and a chance to ask their own questions. Preparation and specific examples from past work carry the most weight. Whatever the role, preparation is visible. Reviewing the company's product, the job description, and your own past work before the conversation is the strongest step.

Nice to have

Soho House offers competitive compensation packages that feature global benefits and perks. Roles like this provide training to develop technical and managerial skills for career growth.