Solutions Consultant

About the role

Smartly is expanding its commercial operations in Mexico City and seeks a consultant to guide enterprise clients through complex marketing challenges. You will work alongside Account Executives to architect technical solutions and demonstrate how our platform integrates creative, media, and intelligence to drive business results. In this capacity, you will act as a technical advisor who translates intricate platform capabilities into clear pathways for growth. The role requires a balance of strategic thinking and hands-on problem solving to ensure client objectives are met effectively. You will be instrumental in shaping the narrative around integrated advertising technology and data-driven decision making. This position is critical for building trust and ensuring that enterprise clients see tangible value from their engagement. Success in this role will be measured by the quality of solutions you architect and the strength of the relationships you build.

Key facts

What you'll do

• Conduct in-depth technical discovery sessions to map out customer marketing workflows, operational constraints, and overarching business objectives.
• Lead compelling product demonstrations that showcase advertising capabilities across Google, Meta, TikTok, Pinterest, and other media channels to relevant stakeholders.
• Design scalable technical strategies that align precisely with client operating models, data requirements, and long-term growth ambitions.
• Collaborate closely with Account Executives to craft persuasive RFP responses and support enterprise-level sales opportunities with technical credibility.
• Serve as a domain expert providing guidance on media optimization, creative workflow integration, campaign automation, and catalog management best practices.
• Translate complex platform features into clear business value propositions that resonate with executive leadership and decision-makers.
• Coordinate seamlessly with internal engineering, product, and success teams to ensure a frictionless transition from the sales cycle to active customer onboarding.
• Gather and synthesize market feedback and customer insights to directly influence product development priorities and regional go-to-market strategies in Mexico.
• Act as an interface between client stakeholders and technical teams to ensure alignment on expectations, timelines, and deliverables.
• Drive thought leadership by contributing to internal discussions on emerging trends in advertising technology and performance marketing within the Mexican market.
• Evaluate existing client processes and identify opportunities for automation, efficiency gains, and enhanced data utilization.
• Support the creation of technical documentation and proof-of-concept scenarios that validate proposed solutions prior to full implementation.
• Monitor industry shifts and competitive landscapes to ensure that Smartly's offerings remain compelling and differentiated.
• Foster cross-functional collaboration to resolve technical queries and ensure client satisfaction throughout the project lifecycle.

Requirements

• Bring a proven background in Solutions Consulting, Solution Architecture, or Sales Engineering within B2B SaaS, AdTech, or MarTech environments.
• Demonstrate practical knowledge of digital media platforms, including hands-on experience with TikTok Ads Manager, Meta Ads Manager, or Google Ads.
• Show familiarity with marketing technology ecosystems, encompassing API integrations, automation frameworks, campaign management tools, and catalog integrations.
• Exhibit the ability to design technical solutions that carefully balance operational efficiency with scalability for diverse client needs.
• Possess strong presentation skills that cater effectively to both technical practitioners and executive leadership audiences.
• Embrace a consultative mindset focused on building long-term relationships and trust during enterprise sales cycles and beyond.
• Maintain fluency in Spanish and professional proficiency in English to communicate effectively with cross-functional teams and clients.
• Show adaptability to thrive in a high-growth environment where playbooks and processes evolve rapidly in response to market demands.
• Demonstrate strong analytical thinking to assess client requirements and translate them into actionable technical frameworks.
• Commit to upholding the highest standards of professionalism and reliability in all client interactions and deliverables.
• Display excellent problem-solving skills when addressing complex technical issues or constraints raised by enterprise clients.
• Contribute positively to a collaborative team culture that values diverse perspectives and continuous learning.
• Have a track record of working with cross-functional stakeholders to drive projects from conception to successful execution.
• Be prepared to engage with clients on topics related to data privacy, compliance, and regulatory considerations within the advertising sector.

Nice to have

• Possess prior experience with the Smartly platform and a deep understanding of its core functionalities and capabilities.
• Bring a background in performance marketing and a history of working closely with digital agencies on campaigns.
• Show familiarity with the Mexican advertising ecosystem, including local regulations, key players, and market dynamics.

Practical notes

• This is a full-time position operating under a hybrid work model.
• The role may require travel as needed to support client engagements and internal meetings.
• Visa sponsorship is not available for this position at this time.
• Candidates must be able to start within the timeframe outlined in the hiring process.
• Benefits include comprehensive healthcare packages, mental health support, equity options, and performance-based rewards.
• The company supports a flexible hybrid work model with the option to work from abroad for up to 30 days per year.
• Smartly maintains a global workforce of over 750 employees across 13 countries.