Solutions Analyst (Tallahassee Area)

About the role

As a Solutions Analyst at Simpligov, you will play a role in enhancing our software solutions tailored for government entities. Your primary focus will be to analyze client needs, develop innovative solutions, and ensure the successful implementation of our products. This position is ideal for someone who thrives in a collaborative environment and is about leveraging technology to improve public sector operations.

Key facts

What you'll do

• Collaborate with clients to gather and analyze their requirements, ensuring a clear understanding of their needs and expectations.
• Design and document functional specifications for software solutions, translating client requirements into actionable development tasks.
• Work closely with the development team to ensure that solutions are built according to specifications and meet quality standards.
• Conduct thorough testing of software solutions prior to deployment, identifying and resolving any issues that may arise.
• Provide training and support to clients during the implementation phase, ensuring a smooth transition to new systems.
• Monitor and evaluate the performance of implemented solutions, making recommendations for enhancements as needed.
• Create and maintain comprehensive documentation for all projects, including user manuals and training materials.
• Stay updated on industry trends and best practices in software development and public sector needs, applying this knowledge to improve Simpligov's offerings.
• Participate in project management activities, including planning, scheduling, and resource allocation to ensure timely delivery of solutions.
• Foster strong relationships with clients, acting as a trusted advisor and point of contact for any inquiries or support requests.
• Assist in the development of marketing materials and case studies to showcase the effectiveness of Simpligov's solutions.
• Engage in continuous learning and professional development to enhance your skills and contribute to the team's success.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A minimum of 3 years of experience in a solutions analyst or similar role, preferably within the public sector.
• Strong analytical and problem-solving skills, with the ability to think critically and strategically.
• Proficiency in software development methodologies, including Agile and Waterfall.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
• Experience with project management tools and methodologies, ensuring projects are delivered on time and within scope.
• Familiarity with data analysis tools and techniques, enabling effective evaluation of client needs and solution performance.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a dynamic environment.
• Strong attention to detail, ensuring accuracy in documentation and project deliverables.
• A passion for technology and its potential to improve government operations and services.

Nice to have

• Experience working with government agencies or in the public sector.
• Knowledge of specific software solutions relevant to government operations, such as case management systems or compliance tracking tools.
• Certifications in project management (e.g., PMP, Scrum Master) or business analysis (e.g., CBAP).
• Familiarity with user experience (UX) design principles and practices.
• Understanding of data privacy regulations and compliance requirements relevant to government data handling.

Skills & tools

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management software (e.g., Jira, Trello).
• Familiarity with programming languages such as SQL, Python, or Java is a plus.
• Experience with data visualization tools (e.g., Tableau, Power BI) to present findings effectively.
• Knowledge of cloud computing platforms and services, particularly those used in government applications.

Practical notes

• This position is based in the Tallahassee area, and candidates should be prepared for occasional travel to client sites.
• The work environment is collaborative, with a focus on teamwork and shared success.
• Flexibility in work hours may be required to accommodate client schedules and project deadlines.
• Candidates must be authorized to work in the United States, and visa sponsorship is available for qualified individuals.

META

Company: Simpligov

Title: Solutions Analyst (Tallahassee Area)

Listed

location: Unknown

Job type: Full-time