Manager, Finance Operations, Procure-to-Pay

About the role

You will lead the strategy, execution, and continuous improvement of our global Procure-to-Pay (P2P) function, supporting teams across North America and Europe. You will oversee the full P2P lifecycle from vendor onboarding and purchasing through invoice processing, payments, and month-end close while ensuring strong financial controls, operational excellence, and an exceptional experience for internal stakeholders and vendors alike. This is a highly cross-functional leadership role where you will partner with teams across Finance, Procurement, Tax, and the business to streamline processes, scale operations, and leverage automation to make Finance more efficient. You will simplify and optimize finance processes through automation, scalable workflows, and system enhancements while acting as the Finance Operations subject matter expert for NetSuite P2P workflows. You will build trusted relationships with Finance, Procurement, Tax, and business leaders to improve the purchasing and payment experience.

Key facts

What you'll do

Lead our global Procure-to-Pay function ensuring efficient, accurate, and compliant operations across North America and Europe.

Lead month-end Accounts Payable activities, including reconciliations, accruals, and payment execution.

Monitor performance metrics and identify opportunities to improve service levels, accuracy, and efficiency.

Simplify and optimize finance processes through automation, scalable workflows, and system enhancements.

Act as the Finance Operations subject matter expert for NetSuite P2P workflows, helping shape future improvements and implementations.

Develop and maintain strong internal controls, policies, and documentation to support a growing global business.

Build trusted relationships with Finance, Procurement, Tax, and business leaders to improve the purchasing and payment experience.

Oversee vendor onboarding and supplier relationships, serving as the primary escalation point for complex issues.

Support audits, compliance initiatives, and sales tax reporting across multiple jurisdictions.

Lead, coach, and develop a global team of Finance Operations professionals.

Foster a collaborative, accountable, and continuous improvement mindset within your team.

Balance team priorities and capacity while helping shape the future of the Finance Operations function.

Requirements

5+ years of progressive experience in Finance Operations, Accounts Payable, or Procure-to-Pay, including experience leading end-to-end P2P processes.

1-2 years of people leadership experience managing direct reports, with a demonstrated ability to coach, develop, and build high-performing teams. Experience leading distributed or global teams is an asset.

Strong understanding of Accounts Payable operations, internal controls, and procurement best practices.

Hands-on experience working with ERP systems.

A track record of improving processes, driving automation, and implementing scalable solutions.

Experience supporting multi-jurisdiction sales tax (GST/HST, US Sales Tax, VAT) is an asset.

Practical notes

At our company, we value diversity and actively encourage it - we believe a variety of perspectives and backgrounds makes us stronger. We focus on potential rather than on having a "perfect" CV. If this role excites you and you believe you could grow into it - even if you don't tick every single box in the requirements - we'd love to hear from you!

While we have offices in Italy, Germany, and Spain, you can benefit from our flexible hybrid model (full remote available), empowering you to work where you're most effective.

What you will find at Shopfully 🤗

🌎 An opportunity to thrive in a rapidly scaling multinational company

🕶️ A vibrant, informal, and inclusive work environment

🧠 We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work

📚 Access to learning opportunities and regular feedback sessions

🍓 Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options!), and ergonomic setups

🎉 Engage in meaningful team events: offsites, happy hours, company parties and celebrations that unite us beyond daily tasks

💻We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are

🧰 Benefit from additional country-specific advantages based on local contracts and practices

Who we are 💜

We're a team of 450 people (and counting!), from 30 different nationalities. We're on a mission to innovate, and we believe the key to that is seeing the world through a variety of perspectives. That's why building a more diverse team, as well as bringing in even more talent, is so important for us.

To feel at home 🛋️ in Shopfully you need 🎯

Progress Over Perfection: We move forward. Always. In a fast-moving world, speed with purpose beats certainty without action. Momentum matters - not for its own sake, but because it drives results.

Clarity Through Transparency: We bring each other along. We work in teams, not silos. Transparency gives context, and context enables action. That means we share decisions early, publish work in progress, and document outcomes so others can learn, move faster, and build better.

Learn Loudly: We grow by doing and by daring. Big bets unlock big breakthroughs. But real innovation demands risk, and risk always carries the possibility of failure. That's not a flaw. It's the price of ambition.

Challenge with Empathy: We speak up, even when it's hard - because candor shows care, and leads to better outcomes. Listening deeply is how we grow. Disagreeing openly is how we build trust.

Always Build Better: We are builders - of products, systems, and ideas. But more than that, we are builders of better. Better has no finish line. It's a mindset.

If you choose to apply for this specific job position and submit your application, which may include personal data such as your identifying details, contact information, curriculum vitae, cover letter, professional qualifications, and/or employment history, please be informed that your data may be shared with our Affiliates*, including Offerista Group GmbH and Flipp Operations Inc. The aforementioned entities will act as joint controllers for the limited purpose of intra-group sharing related to the evaluation of candidates' applications. This means that your data may be processed by the Affiliate to assess your application and, if deemed suitable, to contact you regarding potential employment opportunities. However, please note that from the moment an Affiliate initiates direct contact with you and engages in any further processing of your personal data beyond the initial intra-group sharing for evaluation purposes, such Affiliate shall act as an independent data controller. In such cases, the processing of your personal data will be subject to the specific privacy policies that can be found here.

• Affiliates shall mean any entity that directly or indirectly controls, is controlled by or is under common control with ShopFully SpA and its Affiliates' subsidiaries, meaning any entity which is directly or indirectly controlled by the Affiliates.