Senior Product Manager

About the role

RunPod is at the forefront of AI infrastructure, providing a platform that enables developers to deploy AI models rapidly across a global network. We are seeking a Senior Product Manager to spearhead product initiatives that enhance our market presence, boost customer engagement, and drive significant business growth. This position is ideal for a product leader who excels in understanding customer needs, applying analytical skills, and transforming market insights into revenue-generating products.

Key facts

What you'll do

• Develop and implement a comprehensive product strategy for a significant segment of RunPod's AI infrastructure, directly contributing to revenue, customer retention, and platform growth.
• Identify target markets, customer segments, and user personas through research, data analysis, and competitive insights.
• Construct business cases for major product initiatives, addressing market potential, customer challenges, competitive landscape, and anticipated returns on investment.
• Create and oversee a roadmap driven by key performance indicators, ensuring each initiative addresses a specific customer need and aligns with business goals.
• Monitor and report on essential product and business metrics, including user engagement, revenue impact, and customer satisfaction.
• both quantitative and qualitative data to inform product decisions and refine strategies based on performance evaluations.
• Engage in regular customer discovery to uncover scalable market opportunities and validate product direction.
• Collaborate with Engineering, Design, and Infrastructure teams to deliver reliable and user-friendly platform features that enhance customer satisfaction.
• Work alongside Sales, Marketing, and Customer Success teams to prepare for product launches, including pricing strategies and customer onboarding.
• Clearly communicate product strategies, progress, risks, and competitive insights to executives and stakeholders across the organization.

What Success Looks Like

In this role, success is measured by the tangible business results generated by your product area. You will be expected to:

• Establish a clear product strategy aligned with overall company growth objectives.
• Identify and prioritize high-value market opportunities.
• Develop a KPI framework to guide product decisions and assess impact.
• Launch product features that enhance customer engagement and drive revenue.
• Collaborate effectively with go-to-market teams to optimize product positioning and customer success initiatives.
• Use data-driven insights to refine strategies and challenge existing assumptions.
• Communicate effectively with executives and cross-functional teams to ensure alignment and clarity.

Requirements

• Minimum of 6 years of experience in product management, preferably in technical fields such as infrastructure, cloud services, AI/ML, or enterprise software.
• Proven track record of managing products at scale, ideally with a user base in the millions or servicing large enterprises.
• Experience making product decisions in environments where reliability and performance are critical.
• Strong business acumen, with a history of linking product strategies to revenue growth and customer retention.
• Advanced analytical skills, including experience with KPI development and data interpretation.
• Ability to create compelling business cases for product investments, including market analysis and competitive positioning.
• Strong skills in customer discovery and the ability to translate insights into product opportunities.
• Familiarity with technical domains such as APIs, cloud platforms, and AI workloads.
• Excellent collaboration skills, with experience working across various teams to drive product success.
• Strong communication abilities, capable of crafting clear documentation and updates in dynamic environments.

What You'll Receive

• Competitive base salary ranging from $175,000 to $225,000 USD, adjusted based on experience and qualifications.
• Equity options in a rapidly growing company, allowing you to share in our success.
• Comprehensive medical, dental, and vision insurance plans.
• Flexible paid time off to help you recharge.
• Remote-first work environment with a collaborative team culture, primarily using Slack for communication.
• A $1,200 stipend for home office setup to ensure you have the tools you need from day one.

RunPod is dedicated to fostering a workplace that values diversity and inclusivity. We are an equal opportunity employer and evaluate applicants without regard to any protected characteristic. We welcome all qualified candidates eligible to work in the United States; however, we are currently unable to sponsor employment visas.