Principal Software Engineer, Crash Reporting

RobloxUSA4w ago

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Job description

About the role

As a Principal Software Engineer specializing in Crash Reporting at Roblox, you will play a pivotal role in enhancing the stability and reliability of our gaming platform. Your expertise will guide the development of advanced crash reporting systems that not only identify issues but also provide actionable insights for our engineering teams. This position requires a blend of technical acumen, leadership skills, and a passion for creating seamless user experiences. You will collaborate closely with cross-functional teams to ensure that our platform remains robust and user-friendly, ultimately contributing to the overall success of Roblox.

Key facts

Location: USA

Engagement: Full-time

Salary: Competitive, commensurate with experience

Visa: Sponsorship available for qualified candidates

What you'll do

Lead the design and implementation of a comprehensive crash reporting framework that captures, analyzes, and reports on application failures across the Roblox platform.
Collaborate with product managers and other engineering teams to define requirements and prioritize features that enhance the crash reporting system.
Develop algorithms and tools that facilitate real-time data collection and analysis, enabling swift identification of crash patterns and root causes.
Mentor and guide junior engineers, fostering a culture of learning and innovation within the team.
Work closely with QA teams to ensure that crash reporting integrates seamlessly with existing testing processes and tools.
Analyze crash data to identify trends and provide actionable insights to improve software quality and user experience.
Participate in code reviews, ensuring that best practices are followed and that the codebase remains maintainable and scalable.
Stay updated with the latest industry trends and technologies related to crash reporting and software reliability, and integrate relevant advancements into our systems.
Collaborate with the DevOps team to ensure that crash reporting tools are effectively deployed and monitored in production environments.
Contribute to the development of documentation and training materials to support the onboarding of new team members and the wider organization.
Engage with the community of developers using Roblox to gather feedback and improve the crash reporting experience.
Drive initiatives that enhance the overall stability of the platform, ensuring that user experiences are as smooth as possible.

Requirements

A minimum of 8 years of experience in software engineering, with a focus on crash reporting or related areas.
Proficiency in programming languages such as C++, C#, or Java, with a strong understanding of software development principles.
Experience with data analysis tools and techniques, particularly in the context of crash data and performance metrics.
Familiarity with cloud services and infrastructure, particularly AWS or Azure, as they relate to data storage and processing.
Strong problem-solving skills and the ability to think critically about complex software issues.
Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
Proven track record of leading projects from inception to completion, demonstrating strong organizational and time management abilities.

Nice to have

Experience with game development or a deep understanding of gaming platforms and user interactions.
Familiarity with machine learning techniques as they apply to predictive analytics for crash prevention.
Knowledge of agile development methodologies and experience working in fast-paced, iterative environments.

Skills & tools

Proficient in software development tools such as Git, JIRA, and CI/CD pipelines.
Strong understanding of software testing methodologies and tools, particularly in automated testing frameworks.
Familiarity with performance monitoring tools and techniques, enabling proactive identification of potential issues.

Practical notes

This position is based in San Mateo, CA, and may require occasional travel for team meetings or industry conferences.
Candidates should be prepared to provide examples of previous work related to crash reporting or software reliability.
Roblox is committed to fostering a diverse and inclusive workplace; all qualified applicants are encouraged to apply, regardless of background or experience.

About the company

An online space lets people build and play games. Founded long ago by two creators, it grew into a shared world opened to everyone in the mid 2000s. Now reaching millions each day, it hosts games made by its users. A large share of young American children under sixteen are monthly players here. High daily activity shows a lasting community where creativity and shared play remain central.