Senior QA Engineer (Audio, Video, Communication)

About the role

Roblox is seeking a Senior QA Engineer specializing in audio, video, and communication technologies to join our dynamic team in San Mateo, California. This position plays a crucial role in ensuring the highest quality standards for our audio and video features, which are integral to enhancing user interactions on our platform. As a Senior QA Engineer, you will collaborate closely with cross-functional teams to develop and implement testing strategies that ensure our communication tools function seamlessly. Your expertise will help us deliver an engaging and immersive experience to millions of users worldwide.

Key facts

What you'll do

• Design and execute comprehensive test plans for audio and video features, ensuring they meet performance and quality benchmarks.
• Collaborate with software developers and product managers to understand feature requirements and translate them into effective testing strategies.
• Develop automated test scripts using industry-standard tools to enhance testing efficiency and coverage.
• Conduct manual testing of audio and video functionalities, identifying and documenting defects and inconsistencies.
• Analyze test results and provide actionable feedback to development teams to facilitate timely resolution of issues.
• Participate in code reviews and provide input on quality assurance best practices and methodologies.
• Monitor and evaluate the performance of audio and video systems, ensuring they meet user expectations and operational standards.
• Stay updated on industry trends and emerging technologies in audio, video, and communication to continuously improve testing processes.
• Mentor junior QA engineers, sharing knowledge and fostering a culture of quality within the team.
• Collaborate with customer support teams to understand user-reported issues and incorporate findings into testing processes.
• Create and maintain detailed documentation of testing processes, results, and defect reports for future reference.
• Engage in continuous improvement initiatives to enhance the overall quality assurance process within the organization.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• A minimum of 5 years of experience in software quality assurance, with a focus on audio and video technologies.
• Proficiency in automated testing frameworks and tools, such as Selenium, Appium, or similar technologies.
• Strong understanding of audio and video codecs, streaming protocols, and communication technologies.
• Experience with performance testing tools and methodologies to assess system capabilities.
• Familiarity with Agile development methodologies and participation in Agile ceremonies.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication skills, both verbal and written, to effectively collaborate with cross-functional teams.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Nice to have

• Experience with game development or gaming platforms, particularly in a QA capacity.
• Knowledge of cloud-based communication services and APIs.
• Familiarity with programming languages such as Python, Java, or C#.
• Experience in user experience (UX) testing and understanding of user-centered design principles.
• Previous experience in a startup environment or high-growth company.

Skills & tools

• Automated testing frameworks (e.g., Selenium, Appium)
• Performance testing tools (e.g., JMeter, LoadRunner)
• Bug tracking and project management tools (e.g., JIRA, Trello)
• Version control systems (e.g., Git)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

Practical notes

• This position is based in San Mateo, CA, and may require occasional travel for team meetings or conferences.
• Candidates must be eligible to work in the United States; visa sponsorship is available for qualified applicants.
• The role may involve working flexible hours to accommodate collaboration with global teams.

Join Roblox and be part of a team that is redefining the way people connect and communicate through immersive experiences. If you are passionate about quality assurance and have a strong background in audio and video technologies, we encourage you to apply and contribute to our mission of bringing the world together through play.

About the company

An online space lets people build and play games. Founded long ago by two creators, it grew into a shared world opened to everyone in the mid 2000s. Now reaching millions each day, it hosts games made by its users. A large share of young American children under sixteen are monthly players here. High daily activity shows a lasting community where creativity and shared play remain central.