Account Executive (Chiropractic)

About the role

This position involves cultivating and strengthening connections with healthcare providers, specifically within the chiropractic field. Your primary objective will be to identify new business prospects and drive sales of our electronic health record (EHR) software. You will collaborate with internal teams to ensure client success and meet revenue goals. In this capacity, you will act as a trusted advisor to chiropractic professionals, guiding them through the complexities of digital documentation and workflow optimization. You will be responsible for translating our platform's capabilities into tangible clinical and financial benefits for each prospective client. Success in this role requires a balance of strategic planning and hands-on execution to foster long-term partnerships. You will leverage your expertise to position our solution as the cornerstone of a modern chiropractic practice. Ultimately, your work will directly influence the efficiency and growth trajectory of the providers you serve.

Key facts

What you'll do

• Develop and nurture relationships with chiropractic practices, understanding their specific EHR requirements through in-depth discovery sessions.
• Discover new sales opportunities by conducting market analysis and engaging with key decision-makers within target accounts.
• Create and implement tailored account strategies that map business needs to our EHR features to achieve sales targets and enhance client satisfaction.
• Partner with sales, marketing, and development teams to collaboratively present our EHR solutions and address technical inquiries effectively.
• Maintain meticulous records of sales activities, client interactions, and pipeline progress within the CRM to ensure data accuracy.
• Provide regular updates and detailed revenue projections to sales leadership to facilitate accurate forecasting and resource allocation.
• Proactively generate sales leads through targeted outreach and manage incoming inquiries with a high standard of responsiveness.
• Oversee the successful delivery, implementation, and onboarding of EHR software and related services to ensure seamless adoption.
• Attend industry conferences and events to stay informed about market trends, competitor movements, and emerging best practices.
• Identify and articulate the return on investment for chiropractic-specific workflows, such as documentation and billing integration.
• Serve as the primary point of contact for existing clients, ensuring their ongoing success and identifying upsell opportunities.
• Conduct competitive analysis to understand alternative solutions and reinforce the unique value proposition of our platform.
• Collaborate with product teams to relay client feedback and feature requests for continuous software enhancement.
• Demonstrate a consultative selling approach by diagnosing pain points and prescribing specific solutions for practice growth.
• Build a robust pipeline of qualified opportunities that progresses consistently through the sales funnel.

Requirements

• Possess a Bachelor's degree in Business, Marketing, or a related area as a foundational component of your professional qualifications.
• Bring a minimum of 5 years of experience in business-to-business software sales, with a demonstrated focus on chiropractic EHR systems or highly analogous healthcare software.
• Show a proven history of successfully selling software directly to or working with chiropractic practices, including familiarity with their operational workflows.
• Establish a track record of consistently exceeding sales quotas while delivering excellent customer service within the healthcare technology sector.
• Exhibit strong communication and interpersonal abilities that enable you to build rapport and trust with healthcare professionals at executive, clinical, and administrative levels.
• Demonstrate proficiency with CRM software, specifically platforms such as Salesforce or Hubspot, for managing complex sales cycles.
• Operate as a self-driven individual who can effectively balance independent work habits with the ability to collaborate within a team environment.
• Maintain the flexibility to travel occasionally for industry conferences, typically ranging from one to three trips per year, to engage with the community.
• Adhere to the legal and regulatory standards pertinent to the sale of healthcare software and patient data privacy.
• Understand the sales cycle length and decision-making processes inherent in the healthcare provider market.
• Commit to representing Prompt with professionalism and integrity in all external interactions.
• Be prepared to undergo background checks or verification processes as required for employment consideration.
• Align with the company's mission of modernizing healthcare through automation and technology-driven solutions.

Nice to have

• Hold a prior license as a Chiropractor, which provides unique insight into the daily challenges of practice management.
• Accumulate direct experience working within a chiropractic office environment or a medical billing and coding setting.

Practical notes

• This role requires occasional travel for industry events, generally limited to one to three trips annually.
• Prompt Therapy Solutions, Inc. participates in the E-Verify program to validate employment eligibility.
• A specific policy governs the hiring of individuals who are already customers of Prompt; explicit consent from the employer is mandatory in these instances.

The role of is centered on forging authentic connections within the chiropractic community. You will be expected to master the nuances of electronic health records and demonstrate how automation can alleviate administrative burdens. Your days will be filled with prospecting, discovery, and solution presentation. You will need to be comfortable working remotely while maintaining a high level of productivity and communication. The successful candidate will thrive on building consultative relationships rather than relying solely on transactional interactions. This position offers the opportunity to grow alongside a rapidly scaling organization that values innovation and client success above all else. You will be measured not only on revenue but also on the strength of the relationships you cultivate and the satisfaction of your clients. The ability to adapt to the evolving landscape of healthcare technology is essential. You will join a team that is passionate about improving the daily workflows of rehab therapy professionals. This is a role for a self-starter who is driven by both financial results and the impact of technology on patient care.