Solution Engineer II UK/I

About the role

In this Solution Engineer II role within our Commercial organisation at Pleo, you will own the technical and accounting narrative that underpins our sales motion in the UK and Ireland. You will articulate the distinct value of our spend management solution to prospective customers, positioning Pleo as the catalyst that moves businesses beyond traditional financial constraints. This position places you at the intersection of technology, finance, and customer trust, where your expertise will directly influence revenue generation and customer acquisition. You will challenge existing sales paradigms by translating complex product capabilities into clear, compelling, and simple outcomes for finance teams and end users. You will act as a critical bridge, ensuring that customer expectations are not just met but exceeded through precise pre-sales validation and insight. Ultimately, you will drive the commercial success of our solutions by de-risking the buying process and proving the tangible impact of Pleo's platform.

Key facts

What you'll do

Conduct in-depth product demonstrations that are generic or highly tailored to specific industry verticals and customer pain points.

Develop and own the creation of technical proposals, responses to RFPs, and the execution of targeted trials and Proof of Concepts.

Perform deep discovery sessions to uncover precise customer objectives, map technical environments, and document detailed accounting needs.

Synthesise complex technical information and translate it into actionable feedback and strategic insights for our product and engineering departments.

Own the transition of opportunities from the pre-sales phase to successful implementation or onboarding, ensuring continuity and momentum.

Champion the customer voice throughout the sales cycle, ensuring that every interaction reinforces our customer-centric mission and value proposition.

Apply rigorous problem-solving techniques and demonstrate sharp attention to detail when addressing evolving requirements or ambiguous business challenges.

Exercise advanced planning, prioritisation, and risk management to effectively juggle multiple concurrent pre-sales engagements and deadlines.

Leverage your background in customer-facing roles to build strong, trust-based relationships that accelerate the sales cycle and shorten decision-making paths.

Collaborate extensively with cross-functional teams across Go-to-Market and Product to align solutions with market needs and drive continuous improvement.

Requirements

You must possess a minimum of 5 years of demonstrable experience in solutions or pre-sales roles within a B2B environment.

You must have an in-depth understanding of B2B SaaS products, including the fundamentals of APIs, configuration, integrations, and troubleshooting methodologies.

You must have a solid familiarity with core accounting principles and end-to-end financial workflows, particularly as they apply to modern businesses.

You must exhibit strong problem-solving capabilities, exceptional attention to detail, and the agility to think critically on your feet during high-stakes customer interactions.

You must have excellent planning, prioritisation, and risk management abilities to successfully manage multiple complex pre-sales initiatives at once.

You must bring a background of demonstrated success in customer-facing positions, coupled with strong relationship-building skills and a truly customer-centric mindset.

You must be able to operate effectively within a fast-paced, dynamic sales environment where priorities can shift rapidly and demands are high.

You must be committed to upholding the highest standards of professionalism and integrity in every interaction with prospects and internal stakeholders.

Practical notes

You will work standard office hours.

Travel is not expected as part of this role.

You must possess the right to work in the United Kingdom or Ireland without requiring sponsorship, as the company is unable to offer visa sponsorship for this position.

The role is based in London, and you must be physically present in the chosen country.

Why this role is a good fit for you

This role is an ideal fit for you if your ambition is to directly drive revenue growth while actively minimising the length of the sales cycle for our enterprise customers. You will thrive in an environment where you can provide both technical depth and financial acumen to solve procurement challenges. If you enjoy transforming the status quo by generating actionable insights that influence product development, this position offers the autonomy to do so. You will be motivated by the opportunity to impact the future of business spending alongside a diverse, international team of over 850 professionals. This role is perfect for someone who seeks a challenge in a progressive culture that values ambition, collaboration, and kindness. You will find satisfaction in turning ambiguous requirements into clear, executable solutions that accelerate deals and create value for our customers.

This role is not a good fit for you if you prefer a position that is purely technical or solely focused on accounting without the dynamic interplay of customer interaction. If you are uncomfortable with the constant demand for customer-facing communication and the pressure to accelerate sales cycles, this role will not align with your preferences. You should not apply if you favour working in isolation, as success in this position depends heavily on cross-functional collaboration and transparent communication with stakeholders across the business. The fast-paced nature of pre-sales requires a high degree of adaptability and resilience, which is essential for long-term success here.

How you'll develop in this role

During your first three months at Pleo, you will be entrusted with leading product demos and trials that directly impact sales velocity and new revenue generation. You will work hand-in-hand with Product teams to identify gaps and propose enhancements to feature sets and integration capabilities. As you grow into the role, you will develop advanced skills in data analysis and predictive sales trending, taking on new challenges as the company continues to scale its operations. We are committed to your long-term development, providing pathways to take on larger projects, step into leadership positions, or master advanced skills in technical proposal development and risk management. This role offers a clear trajectory for growth within a supportive environment that values learning and career progression.

The location

Please note: We can hire hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.

Show me the benefits

Your own Pleo card (no more out-of-pocket spending!)

Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office

Comprehensive health insurance to protect you and your family

33 days holiday plus bank holidays

Employee Assistance Programme offering free, confidential support for any part of your life

Access to our Wellhub platform with rewards, discounts and wellness offerings

Contributory pension scheme

Paid volunteering days to give back to the causes you care about

Discounts on tech and retail from our partners

Access to Pleo Academy for continuous learning and development

Opportunity to work with a diverse, international team of 850+ people from over 100 nationalities

A culture rooted in transparency, collaboration, and kindness

The chance to work at a fast-growing scale-up that is disrupting the status quo in business spending

The flexibility to grow your career across our global organisation

A mission-driven environment where your work has a direct impact on 40,000+ customers

The support of a structured onboarding programme to ensure your success

Regular performance conversations and clear pathways for progression

A collaborative environment where your ideas can influence product strategy

The resources and tools needed to excel in a pre-sales engineering capacity

A focus on work-life balance within a high-performance culture

The opportunity to represent Pleo in customer interactions and shape their financial future

A workspace designed to foster innovation and creativity

Continuous feedback and coaching to help you achieve your full potential

A clear understanding of how your role contributes to the overall success of the business