Senior Pre Sales Engineer

About the role

The Senior Pre-Sales Engineer at PhoenixDX owns the technical credibility and commercial influence required to shape complex enterprise sales within digital transformation and software delivery. This role is accountable for qualifying strategic opportunities by deeply understanding client business models, operating environments, and transformation objectives before any contract is signed. The hire directly supports new business acquisition by designing practical and scalable solutions that translate technical capabilities into measurable business value and operational improvements. They bridge the gap between sales ambition and delivery reality by ensuring every proposal is technically robust, commercially aligned, and feasible for execution. The Senior Pre-Sales Engineer strengthens client confidence through authoritative demonstration, solution narrative, and rigorous response crafting. They drive higher win rates by consistently positioning PhoenixDX capabilities against executive priorities and organizational strategy. This role also owns the production of compelling technical proposals, supporting artefacts, and solution narratives that de-risk client decisions. Ultimately, the Senior Pre-Sales Engineer is a trusted advisor who enables the sales organization to sell with clarity, precision, and technical authority.

Key facts

What you'll do

• Conduct in-depth discovery to understand customer business models, operating environments, and transformation objectives.
• Identify and articulate business pain points, then align proposed solutions to measurable outcomes and value criteria.
• Translate complex technical capabilities into clear business value, operational improvements, and strategic alignment.
• Support customers in defining realistic technology and solution transformation roadmaps that balance ambition with delivery constraints.
• Demonstrate solutions to technical and executive stakeholders, adjusting narrative and depth for audience and context.
• Navigate enterprise procurement models, governance structures, and decision-making processes to influence buying cycles.
• Contribute to solution positioning that resonates with executive priorities, organisational strategy, and public sector expectations.
• Qualify opportunities by assessing strategic fit, commercial viability, and risk profiles in collaboration with sales leadership.
• Produce high-quality technical proposals, business cases, and supporting artefacts that clarify scope, assumptions, and benefits.
• Collaborate with delivery teams to ensure proposal promises are executable and resourced appropriately.
• Represent PhoenixDX in client meetings, workshops, and discovery sessions to build trust and technical credibility.
• Challenge assumptions, refine requirements, and validate solution designs to reduce scope ambiguity and rework.
• Document and communicate technical and commercial rationales to support internal approvals and stakeholder alignment.
• Maintain awareness of industry trends, platform capabilities, and competitive positioning relevant to client discussions.
• Contribute to internal knowledge assets, playbooks, and proof-of-concept strategies that strengthen future pitches.
• Enable sales teams by providing frameworks, checklists, and guidance that improve win rates and client satisfaction.
• Support responses to security questionnaires, compliance evidence, and governance documentation as required.
• Translate public sector considerations such as compliance, risk management, accessibility, and governance into practical solutions.

Requirements

• Demonstrate a consistent track record of successful pre-sales engagements within complex enterprise or public sector environments.
• Show proven ability to interpret business needs and translate them into technical solution narratives and roadmaps.
• Bring strong experience in solution design, demonstrating how platforms and delivery models can create measurable business outcomes.
• Exhibit high-level written and verbal communication skills, with the capacity to tailor messaging for both technical and executive audiences.
• Maintain a strong understanding of digital platforms, software delivery practices, and transformation methodologies relevant to modern organisations.
• Display comfort with ambiguity and the ability to rapidly absorb new domain information, business contexts, and technical concepts.
• Possess sound commercial awareness, including procurement models, governance, and decision-making dynamics in enterprise settings.
• Exhibit disciplined working methods, managing multiple opportunities, documentation, and stakeholder demands concurrently.
• Hold a recognised tertiary qualification or equivalent professional experience in a relevant discipline.
• Be willing to travel regionally within Singapore and nearby jurisdictions as required for client workshops and meetings.
• Be eligible to work in Singapore without sponsorship requirements for the duration of the engagement.
• Be able to manage high-stakes, time-sensitive deliverables while maintaining quality and clarity under pressure.
• Demonstrate integrity in balancing commercial objectives with technical and delivery realities.
• Show commitment to professional development and staying current with platform capabilities and industry practices.
• Be comfortable working collaboratively with cross-functional teams, including sales, delivery, and product specialists.
• Have experience engaging with public sector or highly regulated environments, understanding compliance, risk, and accessibility implications.

Nice to have

Preferred experience in digital transformation consultancies or software delivery partners similar to PhoenixDX.

Demonstrated success in producing technical proposals, business cases, and response artefacts that directly influenced win outcomes.

Exposure to public sector, compliance-driven, or governance-intensive environments where documentation and risk management are critical.

Familiarity with structured sales methodologies, qualification frameworks, and value-based selling approaches.

Practical notes

Hours and travel expectations will be defined in the source engagement details.

Visa eligibility and sponsorship considerations must align with Singapore regulations as stated in the source.

Deadlines for submission or onboarding will be specified within the source documentation.