Traffic Control Officer - Tunnel Operations & Public Safety

About the role

As a Traffic Control Officer specializing in Tunnel Operations and Public Safety at Pemcco, you will play a crucial role in ensuring the safe and efficient movement of traffic through tunnel systems. Your responsibilities will encompass monitoring traffic flow, implementing safety protocols, and responding to incidents to maintain public safety. This position is vital for the smooth operation of tunnel facilities, ensuring that both vehicular and pedestrian traffic is managed effectively.

Key facts

What you'll do

• Oversee and manage traffic flow within tunnel operations, ensuring compliance with safety regulations and protocols.
• Monitor real-time traffic conditions using advanced surveillance systems and respond promptly to any incidents or emergencies.
• Collaborate with local law enforcement and emergency services to coordinate responses to accidents or hazardous situations within tunnel areas.
• Conduct regular inspections of traffic control devices, signage, and tunnel infrastructure to ensure they are functioning correctly and are well-maintained.
• Develop and implement traffic management plans for special events or construction activities that may impact tunnel operations.
• Provide clear and concise communication to the public regarding traffic conditions, detours, and safety information through various channels, including social media and public announcements.
• Train and supervise junior staff and volunteers in traffic control procedures and safety measures.
• Prepare detailed reports on traffic incidents, operational challenges, and safety compliance for management review.
• Participate in emergency preparedness drills and training sessions to enhance response capabilities in the event of a crisis.
• Engage with community stakeholders to promote awareness of tunnel safety initiatives and gather feedback for continuous improvement.
• Utilize traffic management software and tools to analyze data and improve operational efficiency.
• Ensure compliance with all local, state, and federal regulations related to traffic management and public safety.

Requirements

• High school diploma or equivalent; additional certifications in traffic management or public safety are preferred.
• A minimum of 2 years of experience in traffic control, public safety, or a related field.
• Strong understanding of traffic laws, regulations, and safety protocols.
• Excellent communication skills, both verbal and written, with the ability to convey information clearly to diverse audiences.
• Proven ability to remain calm and make quick decisions in high-pressure situations.
• Familiarity with traffic management systems and tools, including surveillance equipment and software.
• Strong observational skills and attention to detail to identify potential safety hazards.
• Ability to work flexible hours, including nights, weekends, and holidays as required.
• Valid driver's license with a clean driving record.
• Physical ability to stand for extended periods and perform duties in various weather conditions.

Nice to have

• Certification in traffic control or public safety management.
• Experience working in tunnel operations or similar environments.
• Bilingual proficiency in English and Spanish or other languages is a plus.
• Knowledge of emergency response procedures and incident management.
• Previous experience in a supervisory role is advantageous.

Skills & tools

• Proficient in using traffic management software and tools for monitoring and reporting.
• Strong analytical skills for interpreting traffic data and making informed decisions.
• Familiarity with communication tools for public announcements and community engagement.
• Competence in using surveillance systems for monitoring traffic conditions.
• Ability to utilize mobile devices and applications for real-time updates and communication.

Practical notes

• This position is based in Hampton, Virginia, and may require travel to various tunnel sites within the region.
• The salary for this role is competitive and commensurate with experience.
• Pemcco is committed to providing a supportive work environment and opportunities for professional development.
• Applicants must be eligible to work in the United States and may require a background check as part of the hiring process.
• Interested candidates can apply through the Pemcco careers page at [Pemcco Careers](https://pemcco.bamboohr.com/careers/245).

META

Company: Pemcco

Title: Traffic Control Officer - Tunnel Operations & Public Safety

Listed

location: Hampton, Virginia

Job type: Full-time