Senior Ecommerce Sales Engineer
Job description
About the role
You will obsess over data patterns that reveal hidden opportunities in global ecommerce markets and translate them into actionable partner strategies. You own the technical diagnosis of prospective client performance across multiple marketplaces, ensuring every interaction demonstrates Pattern's AI-driven value. You will act as the critical bridge between outbound lead generation and executive-level Deal Closers by presenting complex insights in a clear, consultative manner. You partner with colleagues in EMEA, APAC, and the Middle East to build a cohesive global view of marketplace dynamics. You leverage more than 66 trillion data points to identify inefficiencies and quantify the financial upside of adopting Pattern's platform. You take direct action by auditing client performance and proposing tailored optimization roadmaps that align with market growth trends. You change the game by challenging conventional ecommerce approaches and showcasing how sophisticated machine learning models drive profitable revenue growth. You ensure that every prospective partner understands the commercial forecasting advantages of a Pattern partnership.
Key facts
What you'll do
Conduct exhaustive audits of prospective partner performance across a wide range of global marketplaces in different regions.
Perform detailed commercial forecasting to estimate growth potential and outline the financial impact of Pattern's solutions.
Interact with colleagues in EMEA, APAC, and the Middle East to align on global ecommerce strategies and partner priorities.
Research market dynamics and customer behavior to uncover new opportunities for revenue acceleration and market expansion.
Leverage Pattern's proprietary technology to identify specific gaps in advertising, content management, logistics, and pricing for potential clients.
Present complex data insights in a clear, consultative format that resonates with executive stakeholders and decision-makers.
Collaborate with the global Sales team to refine deal strategies and ensure technical alignment on partner requirements.
Translate sophisticated machine learning model outputs into practical recommendations for optimizing marketplace performance.
Assess logistics and fulfillment workflows to highlight how automation can reduce costs and improve delivery reliability.
Evaluate customer service operations to identify trends that impact brand perception and marketplace rankings.
Develop actionable roadmaps that guide clients through the implementation of Pattern's platform for advertising and content management.
Champion the use of AI and data points to demonstrate how Pattern maintains a competitive edge in 60+ global marketplaces.
Document partner performance metrics to track progress and validate the effectiveness of optimization efforts over time.
Serve as the primary technical resource for questions regarding forecasting, pricing, and revenue growth optimization.
Requirements
You possess a Bachelor's degree or equivalent practical experience, bringing a diverse perspective to our technical sales environment.
You have direct experience working with ecommerce platforms, marketplaces, and performance analytics to understand core KPIs.
You demonstrate strong analytical skills, using data to diagnose problems and quantify opportunities in a fast-paced setting.
You communicate effectively in English, both in written and verbal formats, to ensure clarity with international stakeholders.
You are comfortable navigating complex B2B sales cycles and collaborating with cross-functional teams across different time zones.
You show a proven ability to manage multiple priorities and adapt to shifting market conditions and client needs.
You have a history of taking initiative and ownership, driving projects forward without constant supervision.
You maintain a professional demeanor while explaining technical concepts to non-technical audiences.
Nice to have
Experience in the ecommerce industry with knowledge of advertising, content management, and fulfillment processes.
Familiarity with AI and machine learning concepts and how they apply to optimizing global marketplace operations.
Understanding of logistics, pricing, and forecasting models used in high-volume ecommerce environments.
Exposure to international markets and the nuances of regional marketplace dynamics such as those in the Middle East, Asia, and Europe.
Experience working with CRM and sales analytics tools to track partner performance and forecast accuracy.
Practical notes
This role is based in Lehi, UT, with a flexible hybrid schedule.