Senior Product Designer

About the role

This Senior Product Designer role owns the end-to-end design of Paddle's Core Experience, shaping the foundational surfaces that every seller encounters when interacting with the platform. You will own sign-up, onboarding, and the connective tissue that makes Paddle feel like a single coherent product rather than a collection of disparate tools. This is a horizontal role where you partner deeply with Product and Engineering to define problems, shape solutions, and maintain a high bar for quality across the entire Seller Experience. You will actively contribute to integration and AI experiences, forming a clear point of view on where these technologies create real user value and where they introduce friction. The role requires exceptional UI craft, deep design systems expertise, and systems thinking that balances hands-on execution with strategic influence. You will use research, data, and customer feedback to validate decisions and continuously refine complex B2B flows. As a mentor, you will support other designers through critique, collaboration, and clear storytelling that secures buy-in for cross-cutting foundational work.

Key facts

• Own the end-to-end design of Paddle's foundational seller experiences, including sign-up, onboarding, and the surfaces that connect our products together, from discovery and concepting through delivery, iteration, and long-term evolution.
• Act as a horizontal partner to all other product teams, creating the guidelines, principles, and reusable patterns that keep the experience consistent across the platform as Paddle grows.
• Contribute actively to integration and AI experiences, shaping interaction patterns and surfaces, and forming a clear point of view on where AI delivers real user value and where it gets in the way.
• Lead design thinking for foundational work, including information architecture, interaction patterns, accessibility, and scalable component design.
• Partner closely with Product, Engineering, and Stakeholders to define problems, shape solutions, influence roadmaps, and ship high-quality outcomes.
• Use research, data, and customer feedback to validate decisions and continuously improve the experience.
• Set and uphold quality and craft standards across the product organisation, advocating for user-centred design and a high design bar.
• Use storytelling to build alignment and secure buy-in for foundational, cross-cutting work that often spans many teams.
• Mentor and support other designers through collaboration, feedback, and critique.
• Own and improve the customer experience across a complex B2B platform used by thousands of SaaS companies and millions of their customers.
• Bring a strong portfolio with exceptional UI craft, showcasing end-to-end product design with clear problem-solving, interaction design, and visual clarity in complex domains.
• Have proven experience owning, building, and maintaining design systems, leading their direction, designing components, writing documentation, establishing governance, and driving adoption across teams.
• Are curious about adopting AI in the design process and in the products you build, and can critically assess where AI delivers real user value and translate it into thoughtful, usable experiences.
• Are comfortable working horizontally across many teams, aligning stakeholders, balancing competing needs, and creating consistency without slowing teams down.
• Communicate design decisions clearly and confidently, with the ability to influence stakeholders at all levels.
• Are a self-starter comfortable with ambiguity, able to own work from discovery through delivery with minimal oversight.
• Have a solid understanding of implementation constraints, responsive design, and accessibility, and collaborate effectively with engineers on delivery.
• Possess strong UI design and prototyping skills using Figma, Claude Code (or similar tools).
• Have experience designing high-scale, consumer-facing or B2B products, experience in SaaS or fintech, with onboarding journeys, or in foundational/platform design is a plus.

Everyone is welcome at Paddle

At Paddle, we're committed to building a team that is diverse and inclusive of people of all backgrounds, cultures, and identities. We are proud to be an equal opportunities employer and welcome applications from everyone, regardless of ethnicity, national origin, gender, identity or expression, age, disability, or any other protected characteristic. We believe that building products for the global economy requires a wide range of perspectives, and we are dedicated to creating an environment where everyone can bring their whole selves to work. If you are excited by this opportunity and think you would thrive in our environment, we encourage you to apply.