Anthony Adem Oyigbeche

Installed, configured, and maintained computer hardware, software, and network systems including desktops, laptops, printers, and servers, ensuring optimal performance and minimal downtime. Troubleshot and resolved hardware, software, and user access issues via phone, remote access, and on-site support. Managed network infrastructure, including monitoring routers, switches, and access controls. Collaborated with infrastructure and application teams to provide tailored IT solutions. Provided first-line IT support to all staff and escalated unresolved issues as appropriate. Monitored, maintained, and troubleshot server room hardware and network infrastructure. Ensured functionality and monitoring of CCTV cameras and video surveillance systems. Managed user access, device configuration, and IT security protocols across the school. Supported installation, setup, and upgrades of software and hardware. Oversaw backup procedures and disaster recovery readiness, ensuring data integrity. Maintained records of incidents, configurations, and IT equipment inventory. Collaborated with vendors for IT procurement and technical support. Ensured compliance with safeguarding and data protection protocols. Maintained proper ventilation, cooling, and power supply for server equipment. Supported digital safeguarding through firewall monitoring and antivirus maintenance. Participated in planning and implementation of school-wide IT projects. Performed routine checks and maintenance of computers and shared IT resources. Provided technical support during school events, training, and presentations. Assisted in onboarding new staff by setting up user accounts and providing IT orientation. Monitored internet usage to ensure compliance with the school’s acceptable use policies.

Managed IT service requests and coordinated maintenance of IT consumables and infrastructure. Trained users on effective use of applications and operating systems. Assisted in planning and executing IT projects, ensuring adherence to best practices.

Developed knowledge of IT operations, focused on information security management and system monitoring.