Director, AI Technologies

About the role

The Director, AI Technologies at Openloop Health will define and execute the enterprise AI roadmap aligned to business priorities. On this role you will identify, prioritize, and deliver high-impact AI use cases with measurable ROI while maintaining rigorous ownership of strategic outcomes. You will represent AI strategy in executive and cross-functional forums, ensuring that artificial intelligence initiatives are clearly communicated and understood at all levels of the organization. On the team you would own the design, deployment, and operation of the enterprise AI platform, overseeing its architecture and evolution. You will establish scalable, secure, and compliant AI infrastructure that supports LLMs, MLOps workflows, and critical integrations across the enterprise. The position requires you to define standards for model lifecycle management, covering deployment, monitoring, and incident response to ensure reliability. You will maintain oversight of AI systems, vendors, and usage across the organization to mitigate risk and maximize value. On the team you would lead end-to-end delivery of AI solutions that touch clinical, operational, and corporate functions, ensuring coherence and consistency. You will drive adoption and integration of AI into business workflows, turning experimental capabilities into day-to-day operational tools. Finally, you will ensure that outcomes are tied to efficiency, cost, or performance improvements, providing clear evidence of value for every major initiative.

Key facts

What you'll do

• You will define and execute the enterprise AI roadmap aligned to business priorities.
• Identify, prioritize, and deliver high-impact AI use cases with measurable ROI.
• You will represent AI strategy in executive and cross-functional forums.
• Own the design, deployment, and operation of the enterprise AI platform.
• Establish scalable, secure, and compliant AI infrastructure (LLMs, MLOps, integrations).
• Define standards for model lifecycle management (deployment, monitoring, incident response).
• Maintain oversight of AI systems, vendors, and usage across the organization.
• Lead end-to-end delivery of AI solutions across clinical, operational, and corporate functions.
• You will drive adoption and integration into business workflows.
• Ensure outcomes are tied to efficiency, cost, or performance improvements.
• You will partner across IT, Clinical, HR, Operations, and Data teams.
• You will influence stakeholders and align AI initiatives to enterprise priorities.
• You will build and scale a multidisciplinary AI team.
• You will define roles, structure, and ways of working.
• You will manage budget, tooling, and external resources.

Requirements

• Lead end-to-end delivery of AI solutions across clinical, operational, and corporate functions with consistent ownership and accountability.
• You need drive adoption and integration of AI into business workflows, ensuring that technologies are actively used and generate value.
• Ensure outcomes are tied to efficiency, cost, or performance improvements, demonstrating clear and measurable impact.
• You need partner across IT, Clinical, HR, Operations, and Data teams to build effective collaborations and shared understanding.
• You need influence stakeholders at all levels, aligning AI initiatives to enterprise priorities and strategic objectives.
• You need build and scale a multidisciplinary AI team, attracting talent and fostering a high-performance culture.
• You need define roles, structure, and ways of working, establishing clear expectations and operating models.
• You need manage budget, tooling, and external resources, optimizing investments and ensuring fiscal responsibility.
• You must have the right to work in the United States without sponsorship, as this role requires immediate autonomy and compliance.
• You must be located in the United States, including territories and jurisdictions covered by US export control laws, to ensure legal and regulatory adherence.
• You must be available for full-time engagement, reflecting the demands of a leadership position driving enterprise AI transformation.
• You must be able to execute in a fast-paced environment, balancing strategic vision with delivery under tight timelines.
• You must demonstrate integrity and judgment in handling sensitive information and complex stakeholder relationships.
• You must commit to following internal policies, procedures, and governance frameworks that govern AI and technology operations.

Nice to have

• Experience in healthcare IT, clinical decision support, or HIPAA-regulated environments.
• Familiarity with AWS AI/ML services such as SageMaker, Bedrock, and Amazon Connect AI capabilities.
• Experience building teams from the ground up in a new function, establishing culture and operating models.
• Background in workforce management, BPO technology, or contact center AI, reflecting domain awareness.
• Advanced degree in Computer Science, Data Science, or a related field, or equivalent practical experience.

Skills & tools

You will use aws. You will use go.

Practical notes

Note: For Director, AI Technologies at Openloop Health, What You'll Do:.

Define and execute the enterprise AI roadmap aligned to business priorities.

Identify, prioritize, and deliver high-impact AI use cases with measurable ROI.

For Director, AI Technologies at Openloop Health, Represent AI strategy in executive and cross-functional forums.

Own the design, deployment, and operation of the enterprise AI platform.

Establish scalable, secure, and compliant AI infrastructure (LLMs, MLOps, integrations).

Define standards for model lifecycle management (deployment, monitoring, incident response).

Maintain oversight of AI systems, vendors, and usage across the organization.

Lead end-to-end delivery of AI solutions across clinical, operational, and corporate functions.

For Director, AI Technologies at Openloop Health, Drive adoption and integration into business workflows.

Ensure outcomes are tied to efficiency, cost, or performance improvements.

For Director, AI Technologies at Openloop Health, Partner across IT, Clinical, HR, Operations, and Data teams.

For Director, AI Technologies at Openloop Health, Influence stakeholders and align AI initiatives to enterprise priorities.

For Director, AI Technologies at Openloop Health, Build and scale a multidisciplinary AI team.

For Director, AI Technologies at Openloop Health, Define roles, structure, and ways of working.