Product Director, VIP Products

About the role

<div class="ace-line ace-line old-record-id-doxus3bYvV5DS6icDHnquWbEcNb">OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.</div> <div class="ace-line ace-line old-record-id-doxussQumjJyp0pDHcFh7Y3bH0b"> </div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>Who We Are</strong></h2> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.<br><br></div> </div> <div data-page-id="OvVyd3xPZo5hNhxbppju7P8isgg" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-CzjQdI1IWofbWMxmIahu6dAMsjc"> <div data-page-id="Q5McdBHqRos9a1xglGGuWZx7sgc" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>About The Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-doxusdoP7NU01oX9Z29HojysCiF"> <div data-zone-id="0" data-line-index="0"> <div data-page-id="OAPtdHlrRo3CJdxGLe7lF2rYggd" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-TWW0dikUlo8GOWxoKGHlOiKIgSe">OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments. The listing location is Singapore, Singapore.

Key facts

What you'll do

• <div class="ace-line ace-line old-record-id-doxus3bYvV5DS6icDHnquWbEcNb">OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.</div> <div class="ace-line ace-line old-record-id-doxussQumjJyp0pDHcFh7Y3bH0b"> </div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>Who We Are</strong></h2> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps).
• OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets.
• We are safe and reliable, backed by our Proof of Reserves. </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>.
• These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.<br><br></div> </div> <div data-page-id="OvVyd3xPZo5hNhxbppju7P8isgg" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-CzjQdI1IWofbWMxmIahu6dAMsjc"> <div data-page-id="Q5McdBHqRos9a1xglGGuWZx7sgc" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>About The Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-doxusdoP7NU01oX9Z29HojysCiF"> <div data-zone-id="0" data-line-index="0"> <div data-page-id="OAPtdHlrRo3CJdxGLe7lF2rYggd" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-TWW0dikUlo8GOWxoKGHlOiKIgSe">OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.
• <br>You will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management).</div> </div> </div> </div> <div class="ace-line ace-line old-record-id-doxusJZ5t4Jnk2dRFRKdHIJXMmb"> </div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>What You'll Be Doing</strong></h2> <div data-page-id="R1MMdOP7Jor8rJxZjvEuEmM9s6b" data-docx-has-block-data="false"> <div data-page-id="EJEWdyXsfojXT9xHKfDuSPpSswb" data-docx-has-block-data="false"> <div data-page-id="IwA0dvhKMo2zqdxUm6sux6uxsbb" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-lark-html-role="root"> <div data-page-id="OAPtdHlrRo3CJdxGLe7lF2rYggd" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-VJpvdpkYToj6cqxxKyslDBU6gCf" data-list="bullet"> <div>Oversee the overall planning and iteration of OKX VIP-related products, including but not limited to VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services.</div> </li> <li class="ace-line ace-line old-record-id-PMEHdLIy2o1tTcx2cyVlAoTygLh" data-list="bullet"> <div>Collaborate closely with VIP sales, institutional account managers, and market-making teams to identify VIP customer needs and translate them into actionable product features.</div> </li> <li class="ace-line ace-line old-record-id-CE89d1ItXolg8nxWdb8lc4Peg

Requirements

• <div class="ace-line ace-line old-record-id-doxus3bYvV5DS6icDHnquWbEcNb">OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.</div> <div class="ace-line ace-line old-record-id-doxussQumjJyp0pDHcFh7Y3bH0b"> </div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>Who We Are</strong></h2> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps).
• These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.<br><br></div> </div> <div data-page-id="OvVyd3xPZo5hNhxbppju7P8isgg" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-CzjQdI1IWofbWMxmIahu6dAMsjc"> <div data-page-id="Q5McdBHqRos9a1xglGGuWZx7sgc" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>About The Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-doxusdoP7NU01oX9Z29HojysCiF"> <div data-zone-id="0" data-line-index="0"> <div data-page-id="OAPtdHlrRo3CJdxGLe7lF2rYggd" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-TWW0dikUlo8GOWxoKGHlOiKIgSe">OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.
• <br>You will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management).</div> </div> </div> </div> <div class="ace-line ace-line old-record-id-doxusJZ5t4Jnk2dRFRKdHIJXMmb"> </div> <h2 class="heading-2 ace-line old-record-id-doxusl2cgB8vs7Q3ent4HKPgocd"><strong>What You'll Be Doing</strong></h2> <div data-page-id="R1MMdOP7Jor8rJxZjvEuEmM9s6b" data-docx-has-block-data="false"> <div data-page-id="EJEWdyXsfojXT9xHKfDuSPpSswb" data-docx-has-block-data="false"> <div data-page-id="IwA0dvhKMo2zqdxUm6sux6uxsbb" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-lark-html-role="root"> <div data-page-id="OAPtdHlrRo3CJdxGLe7lF2rYggd" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-VJpvdpkYToj6cqxxK