Senior Manager, Web3 Growth

About the role

You will join the Web3 Ops team to scale user engagement and expand the ecosystem across DEX, public chains, and AI products. This role is centered on user operations, industry narrative development, and building strategic partnerships that drive measurable ecosystem growth. You will design and implement initiatives that deepen user relationships and foster long-term network effects. The position requires a balance of analytical rigor and creative storytelling to position OKX within the broader Web3 conversation. You will act as a bridge between product execution and market perception, ensuring alignment with OKX's global ambitions. Success in this role will be defined by your ability to own complex growth programs end-to-end and deliver sustainable results. You will leverage data and market insights to continuously optimize strategies and maximize impact across key Web3 verticals.

Key facts

What you'll do

Develop and execute comprehensive growth strategies covering user acquisition, retention, and engagement across DEX, public chains, and AI product lines.

Manage community and ecosystem operations through advanced segmentation, lifecycle management, and targeted campaign distribution to maximize lifetime value.

Identify and capitalize on emerging Web3 trends and narratives to inform content strategy and go-to-market initiatives that accelerate adoption.

Lead commercial negotiations and build strategic partnerships with protocols, projects, and communities to expand OKX's reach and influence.

Organize and manage global online and offline events designed to increase brand visibility, engagement, and ecosystem collaboration.

Coordinate closely with Product, Engineering, and Marketing departments on cross-functional projects to ensure timely delivery and alignment.

Analyze performance metrics, user behavior, and market dynamics to refine growth models and improve operational efficiency.

Champion data-driven decision-making by establishing testing frameworks, learning loops, and insight synthesis for continuous improvement.

Act as the primary growth strategist within the Web3 Ops team, translating business objectives into actionable plans and milestones.

Drive innovation by exploring new mechanisms for user onboarding, tokenomics design, and ecosystem incentives that enhance network effects.

Maintain a pulse on competitor activities and industry shifts to ensure OKX remains at the forefront of Web3 adoption and product differentiation.

Serve as a thought leader by documenting playbooks, frameworks, and case studies that elevate the standard for growth practices in the organization.

Requirements

• 3+ years of experience in growth or operations within the crypto and Web3 sector, with a track record of scaling user and ecosystem metrics.
• Proven ability to combine internet-style user operations with on-chain narrative development to create cohesive and compelling growth loops.
• Deep familiarity with the current Web3 landscape, including VCs, DApps, infrastructure providers, and exchanges, and how they intersect with OKX's offerings.
• Strong negotiation skills for business-to-business partnership development, including deal structuring and stakeholder management.
• Self-starter mindset with the ability to execute innovative projects independently while maintaining rigorous ownership and accountability.
• Fluency in English for effective communication in international environments, including written, verbal, and presentation contexts.
• Results-oriented with a strong sense of ownership over end-to-end project delivery, from ideation through execution and optimization.
• Must hold a current right to work in Singapore, as OKX will not provide visa sponsorship for this role under any circumstances.

Practical notes

• Applicants must possess a current right to work in Singapore. OKX will not provide visa sponsorship for this role.
• The engagement for this position is Full-time, requiring consistent availability during standard business hours.
• Compensation includes a competitive total package, healthcare for employees and dependents, wellness and meal allowances, and education subsidies, though specific figures are not disclosed in the source material.
• Please apply only through the official OKX careers website to ensure accuracy and to align with recruitment procedures.
• Recruitment data is handled according to the OKX Candidate Privacy Notice, ensuring that all personal information is processed in compliance with established policies.
• There are no specified travel requirements, visa sponsorship options, or deadline details provided in the source documentation for this role.
• This role is based in Singapore, Singapore, and candidates must meet the work eligibility requirements without reliance on third-party sponsorship.

The Senior Manager, Web3 Growth role at OKX represents a critical opportunity to shape the future of a leading global cryptocurrency exchange. You will be responsible for driving user engagement and ecosystem expansion across some of the most dynamic segments of the blockchain industry. Your work will directly influence how OKX is perceived and utilized by builders, traders, and communities around the world. This is a hands-on leadership position that demands both strategic vision and operational excellence. You will have the freedom to design initiatives that push the boundaries of traditional user growth and community building. At the same time, you will be expected to adhere to strict standards of compliance, security, and transparency that define OKX's reputation. The ideal candidate thrives in fast-paced environments and is comfortable navigating ambiguity while maintaining a clear focus on results. You will collaborate with some of the most innovative teams in Web3, contributing to projects that have the potential to impact millions of users. If you are passionate about Web3 growth, partnership development, and narrative building, this role offers a unique platform to make a lasting impact. Success will be measured by your ability to scale sustainable engagement, strengthen the OKX ecosystem, and support the company's long-term vision. Apply through the official OKX careers site to be considered for this exciting opportunity in Singapore.