Staff Product Manager

About the role

We are looking for an experienced Staff Product Manager to lead the strategy and implementation of AI-driven solutions within our internal IT framework. This role will be essential in guiding how AI enhances our operations, impacting service delivery, knowledge management, automation, and decision-making processes. The successful candidate will have a strong background in managing large-scale AI/ML products and collaborating across various IT and business sectors.

Key facts

What you'll do

• Develop and execute the internal AI product strategy in alignment with enterprise IT and business objectives.
• Manage multiple product lines within the internal AI domain, prioritizing impactful use cases across IT functions such as helpdesk, infrastructure, security, and enterprise data.
• Balance immediate AI initiatives with long-term goals focused on automation and decision support.
• Oversee the entire product lifecycle for AI solutions, from ideation and user journey mapping to requirements gathering, vendor assessment, prototyping, and implementation.
• Maintain product backlogs, roadmaps, and key performance indicators to track success.
• Foster collaboration with IT leaders and business stakeholders to identify challenges and AI opportunities, ensuring alignment and support for AI initiatives.
• Communicate product vision and progress to executive leadership while ensuring compliance with governance, security, and privacy standards.
• Promote responsible AI practices and work with data teams to establish necessary safeguards.
• Act as a thought leader within the IT department, encouraging awareness and adoption of AI technologies, and mentoring junior product managers.

Requirements

• A minimum of 10 years of experience in product management, including at least 3 years focused on AI/ML, automation, or enterprise IT solutions.
• In-depth knowledge of IT service delivery and internal operations.
• Proven success in delivering AI or advanced analytics products at scale within a corporate setting.
• Familiarity with AI platforms such as OpenAI, Anthropic, Azure AI, AWS AI, and Google Cloud AI, along with their integration into IT systems like ZenDesk, SuccessFactors, and Salesforce.
• Strong communication and stakeholder management abilities, with a capacity to influence across all organizational levels.
• Understanding of responsible AI practices, data governance, and compliance standards.
• Bachelor's degree in Computer Science or a related field is preferred; an MBA or advanced degree is a plus.

Success Measures

• Successful delivery of AI use cases that enhance IT efficiency and contribute to business objectives.
• Widespread adoption of AI solutions among IT teams and end users.
• Tangible cost savings, productivity enhancements, and improved employee experiences.
• Positive stakeholder feedback regarding AI initiatives and their impact.

About MongoDB

MongoDB enables organizations to innovate rapidly in the evolving digital landscape. Our data platform is designed for the AI era, allowing developers to create and transform industries. MongoDB Atlas, our cloud-native platform, is the only globally distributed, multi-cloud data platform available on AWS, Google Cloud, and Microsoft Azure. With a global presence and over 67,000 customers, including a significant portion of the Fortune 100, MongoDB is at the forefront of the software revolution.

We prioritize a supportive culture that fosters personal and professional growth. Our benefits include employee affinity groups, fertility assistance, and generous parental leave policies, all aimed at supporting our employees' well-being throughout their careers.

MongoDB is dedicated to providing necessary accommodations for individuals with disabilities during the application and interview process. Please inform your recruiter if you require assistance.

MongoDB, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.

Req ID: 1273405795

MongoDB's base salary range for this position in the U.S. is between $164,000 and $323,000. Compensation offered will be based on various factors, including skills, experience, and location. This salary range is part of a comprehensive compensation and benefits package, which may include equity, participation in the employee stock purchase program, flexible paid time off, fully-paid parental leave, fertility and adoption assistance, a 401(k) plan, mental health support, and health benefits. Please note that these details apply only to candidates based in the U.S.

About the company

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software.