Future Opportunities
Job description
About the role
This role owns the full retail journey, from the first greeting to the final smile, shaping experiences in stores and online. We build a human thread between brand and buyer, where jewelry becomes daily confidence and your ideas move real sales. If you care about craft, community, and calm clarity, this space is for your voice and visible impact.
About Mejuri
Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world, shifting it from a traditional gift to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry should not require a special occasion, and it should never come with guilt. It is about celebrating yourself, your style, your life, and your everyday. Mejuri meets customers where they are, online, in app, and through a growing global retail footprint of 58+ stores worldwide. The brand is deeply committed to responsible sourcing, sustainable practices, and philanthropic initiatives that reflect its values and long-term vision.
Key facts
What you'll do
Guide customers through product discovery, matching style needs with Mejuri pieces in real time.
Shape store floor stories and visual flow, ensuring every display supports curiosity and conversion.
Analyze sales patterns and customer feedback to refine offerings and strengthen category choices.
Support launch events and in store activations that connect community with collection highlights.
Guard brand standards in packaging, presentation, and service so each touchpoint feels intentional and polished.
Coordinate with logistics and finance to keep inventory accurate and decisions data informed.
Champion responsible sourcing and sustainable practices that reflect Mejuri long term commitments.
Build trusted partnerships with retail colleagues to share insights and elevate the guest experience.
Requirements
You bring 3-5 years of hands on retail experience, with proof that you learn fast and lead outcomes.
You understand how to read customer energy and translate it into clear, confident product recommendations.
You meet targets while staying true to values, balancing warmth, accountability, and steady follow through.
You communicate clearly in person and in writing, adjusting tone for guests, peers, and leadership.
You are legally authorized to work in the country of this position without sponsorship needs.
Nice to have
Experience in fine jewelry, e commerce, or luxury retail that shows comfort with elevated products.
Familiarity with inventory systems and basic analytics tools that turn numbers into actions.
Skills & tools
None specified.
Practical notes
At Mejuri our success is driven by a strong commitment to our Purpose and Values. They are the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things-together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This is not merely a duty; it is a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR-Stay Curious, Share/Seek Feedback, and Strive for Excellence; CUSTOMER OBSESSED-Get close to the customer and prioritize them in our decisions; EMPOWERED OWNERS-Treat the company like your own, take initiative; FIND A WAY-Seek simple, creative solutions, and act fast; DRIVE RESULTS-Be clear on your goals and be relentless in achieving them; TEAM FIRST-Value team success over personal ego.
Accommodation / Accessibility
Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.