Future Opportunities
Job description
About the role
This role owns the customer journey inside Mejuri stores, guiding experiences that turn everyday moments into meaningful jewelry choices. You translate Mejuri values into action, ensuring every interaction reflects care, clarity, and modern style for each guest. You collaborate with partners to align store operations with brand purpose, raising standards while staying close to real people.
About Mejuri
Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world, shifting it from a traditional gift to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry should not require a special occasion, and it should never come with guilt. It is about celebrating yourself, your style, your life, and your everyday. Mejuri meets customers where they are, online, in app, and through a growing global retail footprint of 58+ stores worldwide. The brand is deeply committed to responsible sourcing, sustainable practices, and philanthropic initiatives that reflect its values and long-term vision.
Key facts
What you'll do
Setting the tone in stores by welcoming guests and shaping memorable jewelry experiences through attentive conversation.
Designing visual merchandising displays that highlight collections, using layout and lighting to draw customers and highlight details.
Guiding product discovery as guests explore jewelry options, matching personal style with pieces that reflect their identity.
Coordinating with partners to align store events, inventory flow, and promotional activities for smooth, visible results.
Supporting checkout and client interactions with accuracy, care, and speed that leave a lasting positive impression.
Maintaining store standards for organization, cleanliness, and presentation so every visit feels intentional and polished.
Solving operational challenges in real time, from stock handling to schedule adjustments, while keeping service levels high.
Representing Mejuri in the community by participating in local activations, building awareness and long term connection.
Requirements
You must have three to five years of retail experience, demonstrating reliability, communication, and comfort working in a store environment.
You must be available to work a flexible schedule, including evenings, weekends, and peak hours, adapting to store needs as required.
You must comply with brand standards for handling jewelry, maintaining security, and following procedures that protect products and guests.
You must meet legal requirements for employment, including authorization to work in the country and eligibility for the listed compensation.
Nice to have
Experience in fine jewelry, luxury goods, or customer focused retail roles that emphasize thoughtful service and product knowledge.
Skills & tools
Store specific tools and systems used during shifts, plus knowledge of inventory processes and point of sale operations.
Practical notes
Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
About the company
Mejuri designs and sells handcrafted fine jewelry through its online store. Each piece is shaped by everyday wear and user inspiration, using quality materials and precise fabrication. The team focuses on durable finishes, thoughtful sizing, and straightforward care so items integrate smoothly into daily routines. Customers browse collections, configure details, and receive reliable service from purchase through support and returns.