Forward Deployed Engineer

About the role

Customers rely on manual processes that existing software cannot automate, and Luminai places autonomous AI systems into those workflows. Operations teams gain an integrated intelligence layer that manages critical handoffs while clinicians and administrators remain focused on patients.

Leaders set direction and build the conditions for their teams to succeed. They hire, coach, and hold people accountable. Leadership work spans strategy, communication, and decision making. Effective leaders give clear context and remove obstacles for the people who report to them. Leadership roles are measured by team outcomes, retention, and delivery. Most organizations expect leaders to be visible, predictable, and generous with context.

Key facts

What you'll do

You analyze how healthcare operations currently function to define workflows, constraints, and success criteria with customers. Solutions are designed, built, and operated using AI-driven methods to solve real operational problems. Production services are managed through APIs, integrations, monitoring, and feedback loops that you own completely end to end. Technical architectures and implementations emerge from business requirements and customer needs, and these systems run in high-stakes environments. You own deployments end to end, guiding them from initial scoping through launch and ongoing iteration.

Requirements

You write strong Python code, and experience with TypeScript or JavaScript is helpful. You work with cloud infrastructure on AWS, GCP, or Azure to deliver reliable solutions. You turn vague requirements into working, production-ready systems that operators can use immediately. You communicate clearly with both technical and non-technical stakeholders while maintaining speed and judgment in urgent settings. You take high ownership for outcomes and operate independently when priorities change quickly. Experience with AI systems, including LLMs, vector databases, prompt engineering, or agent frameworks, is a strong advantage.

Practical notes

The team works in-office four days a week, with Monday, Tuesday, Thursday, and Friday as common office days and Wednesday as an optional WFH day in either San Francisco, California or New York, New York. Typical interview steps

Leadership hiring usually includes a strategy case, a people scenario, and a values conversation. Candidates may be asked to turn around a struggling team or plan for growth. Past results are examined closely, especially how decisions were made. Interviewers dig into specific decisions you made and their consequences. Preparing two or three decision stories with numbers and lessons is the best use of time.

Good to know

Work in this field combines software engineering, product discovery, and customer delivery in fast-moving environments. Cloud platforms and AI toolchains such as large language models, vector databases, and prompt frameworks are central to the work. Cross-functional collaboration and rapid iteration define day-to-day impact in production settings.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Leadership careers move from manager to senior manager, director, and executive roles. Each step adds more scope and more responsibility for outcomes. The best leaders keep learning how to delegate, communicate, and decide. Leadership careers reward a record of building and developing people. The higher you go, the more your communication shapes the whole organization.

About the company

Healthcare operations have always depended on people to bridge the gaps that technology couldn't. It relies on complex manual work to carry out critical internal processes, yet most health systems don't have enough resources to properly automate these tasks, leaving them stuck in outdated, labor-intensive SOPs.