Product Manager

About the role

LeafLink is seeking a Product Manager to help develop the next generation of products for cannabis commerce. This role involves working at the intersection of customer needs, business strategy, and technology to create solutions that simplify complex workflows and deliver significant results for customers. You will partner with various teams to identify opportunities, prioritize investments, and bring impactful products to market.

Key facts

What you'll do

• Define product strategy and roadmaps for marketplace and financial services platform products.
• Address customer challenges and opportunities through research, analytics, and market insights.
• Translate business objectives into clear product goals, priorities, and measurable outcomes.
• Prioritize initiatives based on customer value and business impact.
• Lead product discovery to validate customer problems and potential solutions.
• Create and maintain product requirements, user stories, and acceptance criteria.
• Balance customer needs, internal constraints, and business objectives when making trade-offs.
• Collaborate with Design and Engineering throughout the product lifecycle.
• Communicate the technology roadmap and priorities, ensuring alignment across stakeholders.
• Develop a deep understanding of the needs of brands, retailers, and other cannabis supply chain participants.
• Work with Go-To-Market teams to conduct customer interviews and usability sessions.
• Analyze product usage, adoption, and performance metrics, collaborating with operations to improve execution.
• Monitor industry trends and the competitive landscape to identify innovation opportunities.
• Ensure successful product launches and adoption across customer segments.
• Define success metrics and measure product outcomes.
• Influence enterprise-level decisions using customer data insights to improve experiences and performance.
• Establish data gathering mechanisms for product success metrics, including usability studies and market analysis.
• Drive continuous improvement through experimentation and iteration.

Requirements

• 4+ years of Product Management experience in Software, SaaS, marketplace, fintech, or B2B technology.
• Customer-centric approach with a history of delivering customer-facing products from concept to scale.
• Strong skills in stakeholder management, customer journey mapping, and translating insights into product requirements.
• Experience collaborating with Design, Engineering, Go-To-Market, and Operations teams.
• Excellent communication abilities.
• Capacity to navigate ambiguity and bring clarity to teams.
• Experience using data to inform decision-making and prioritization.

Nice to have

• Experience with marketplaces, commerce platforms, payments, or logistics products.
• Experience in high-growth startups or scale-up environments.
• Familiarity with enterprise software and complex operational workflows.
• Experience in regulated industries.
• Knowledge of cannabis industry operations and supply chain dynamics.

Practical notes

• Base salary range: $100,000 - $130,000 USD.
• Benefits include flexible PTO, stock options, 5 days of Volunteer Time Off, 401k, and comprehensive health coverage (medical, dental, vision).