Senior Product Designer

About the role

You own the end-to-end design vision for KOHO's financial products, shaping how Canadians experience money management through thoughtful UI, UX, interaction, and multimodal design. You partner with product leaders to define not only how features function and appear, but why they matter to users and to the business. You champion a user-first mindset, using research, prototyping, and iteration to turn ambiguous challenges into clear, delightful product experiences. You leverage emerging technologies, including Generative AI, to accelerate exploration, validate ideas, and elevate design quality. You act as a bridge between strategy and execution, aligning designers, engineers, data analysts, and marketers around a shared product narrative. You mentor peers and advocates across the organization, elevating the entire team's design capabilities and processes. You continuously measure the impact of your designs, ensuring they drive real value and support KOHO's mission to empower Canadian consumers. You help build a future where banking feels transparent, empowering, and built for real life.

Key facts

What you'll do

• Collaborate with Product Managers to define product strategy and articulate the rationale behind design decisions, not just interface details.
• Craft wireframes, user flows, process maps, customer journeys, and interaction artifacts to communicate complex ideas clearly.
• Engage in an iterative design cycle that includes rapid prototyping, user research, feedback synthesis, quick launches, and hypothesis testing.
• Participate as a full member of end-to-end product teams, working closely with engineers to understand technical constraints and design feasible solutions.
• Partner with cross-functional stakeholders to influence product outcomes, including copy, marketing, and customer experience.
• Promote and refine KOHO's design-centric development process, serving as a mentor to designers and collaborators in other functions.
• Apply Generative AI tools to streamline workflows, generate alternatives, and uncover deeper user insights.
• Build and maintain a strong portfolio that demonstrates your product design skills and impact in consumer-facing contexts.
• Design primarily for mobile and web consumer products, with particular relevance to financial, social, and B2C domains.
• Maintain fluency in current web and mobile design standards, while challenging conventions to create intuitive, impactful experiences.
• Communicate confidently with diverse audiences, presenting concepts and defending design choices with clarity and evidence.
• Navigate ambiguity independently, using creativity and resourcefulness to move from problem to solution.
• Take initiative in shaping product direction, balancing user needs, business goals, and technical realities.
• Work asynchronously and flexibly within a remote-first environment, prioritizing outcomes over hours.

Requirements

• You bring 5+ years of experience designing consumer-facing products, with a strong focus on mobile experiences.
• You communicate clearly and confidently, presenting designs to varied stakeholders and explaining the reasoning behind your decisions.
• You apply user-centric design principles consistently, following web and mobile best practices while questioning the status quo.
• You have a sharp eye for design detail and the ability to craft intuitive, impactful user workflows.
• You enjoy collaborating with cross-functional partners and solving real user problems as part of a team.
• You take initiative and handle ambiguity with confidence, using creativity and resourcefulness to find solutions.
• You excel at solving complex problems and take pride in being highly self-sufficient.
• You are proficient in modern design tools such as Figma.
• You incorporate Generative AI into your design process to boost creativity and efficiency.
• You come prepared with a strong portfolio that showcases your product design skills and relevant experience.
• You have a proven track record in consumer-facing product design, especially within social, financial, or B2C environments.
• You understand the constraints and opportunities of digital product design for web and mobile platforms.
• You are comfortable making decisions and owning outcomes in fast-paced, dynamic settings.
• You are passionate about building products that serve Canadian users with transparency and care.

Nice to have

Only if the source document mentions preferences. The source indicates a preference for candidates who thrive in clarity-driven, ownership-oriented, and bold-thinking environments, who are passionate about financial products, and who are comfortable working remotely in a flexible, asynchronous setup.

Practical notes

This is a full-time remote position based with KOHO in Canada. The role is designed for autonomous, outcome-driven work in an asynchronous environment. Travel is not required, and there are no visa sponsorship details provided in the source. The compensation range is specified as $135,000-175,000 CAD per year, with pay determined by market data, skill assessment, prior experience, and internal equity. The application should include a portfolio that demonstrates product design skills and relevant consumer-facing experience.