Verkäufer/in (a) 60% in der Filiale Staufen-Lenzburg

About the role

JYSK is looking for a retail sales associate to join the Staufen-Lenzburg branch, located in Staufen, Switzerland. This position is set at 60% of full-time capacity, meaning the role involves a reduced weekly schedule compared to a standard full-time position. The work takes place in a home furnishing retail environment where customer service and store operations are central to daily responsibilities. The successful candidate will become part of the in-store team at the Staufen-Lenzburg location, contributing to the overall customer experience and store performance.

Key facts

What you'll do

• Greet customers as they enter the store and offer assistance with their shopping needs.
• Help shoppers find suitable home furnishings and décor items that match their preferences.
• Answer questions about product features, materials, sizes, and pricing information accurately and clearly.
• Maintain a clean and well-organized sales floor by tidying shelves and display areas.
• Restock merchandise on the sales floor after deliveries arrive and inventory is checked.
• Operate the cash register and process customer payments using the store point-of-sale system.
• Ensure all transactions are recorded correctly and provide receipts to each customer.
• Collaborate with colleagues to arrange product displays and seasonal promotional setups in-store.
• Support the opening and closing routines of the branch at the start and end of each day.
• Report any damaged goods, stock shortages, or customer concerns to the store management team.
• Follow established store procedures for handling returns, exchanges, and customer complaints in a fair manner.
• Contribute to meeting weekly and monthly sales targets by actively engaging with every customer.
• Keep the checkout and payment areas tidy and ready for use throughout each shift.
• Participate in team briefings and training sessions to stay informed about new products and promotions.
• Represent the JYSK brand values of affordability, quality, and Scandinavian design in every customer interaction.

Requirements

• Prior experience in a retail sales or customer service role is expected for this position.
• Strong verbal communication skills in German are required to interact with customers daily.
• The ability to work a flexible schedule that includes weekends and public holidays.
• A dependable and punctual work ethic with consistent attendance at scheduled shifts.
• Physical comfort with standing, walking, and lifting items for the duration of a shift.
• Basic arithmetic skills are needed for handling cash, making change, and processing payments.
• A cooperative attitude and the willingness to work alongside colleagues in a team setting.
• Readiness to learn about JYSK product ranges, home furnishings, and store policies.
• A positive and approachable demeanor that reflects the welcoming atmosphere of the store.
• Legal authorization to work in Switzerland or possession of a valid work permit.
• Comfort with repetitive store tasks including restocking, cleaning, and organizing the sales floor.
• Availability to begin the role promptly and complete any required onboarding steps.

Nice to have

• Familiarity with Scandinavian design aesthetics and home furnishing trends is a valued asset.
• Previous experience working in a furniture store, home goods retailer, or similar environment.
• Knowledge of a second national language beyond German, such as French or Italian.
• Hands-on experience with point-of-sale terminals, barcode scanners, or retail inventory management systems.
• A genuine personal interest in home décor, interior styling, and creating welcoming spaces.
• Prior experience working a part-time or reduced-hour schedule in a customer-facing retail role.

Skills & tools

• Customer service and interpersonal communication skills for building rapport with shoppers.
• Cash handling proficiency including operating a register and processing various payment methods.
• Product knowledge related to home furnishings, textiles, and decorative household items.
• Organizational abilities for keeping the sales floor, shelves, and displays neat and orderly.
• Team collaboration skills to coordinate with coworkers during busy periods and daily tasks.
• Basic computer literacy for using store management tools and internal communication platforms.
• Attention to detail when processing transactions, counting cash, and verifying inventory counts.
• Problem-solving mindset for addressing customer questions and resolving minor issues on the floor.

Practical notes

• The role is physically based at the JYSK branch in Staufen, near Lenzburg.
• The weekly schedule corresponds to 60% of a standard full-time working arrangement.
• Candidates should be prepared to attend an interview and potentially a trial working period.
• The hiring process may involve a conversation with the store management team and a practical assessment.
• JYSK provides onboarding support and training to help new team members settle into the role.
• Applicants are encouraged to submit their application directly through the JYSK careers portal for consideration.