AI Implementation Specialist (Contech)

About the role

You will conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types - healthcare, industrial, data centers, commercial - to map how work actually flows day-to-day and where the friction, waste, and brilliance live. You will extract and codify expert knowledge from experienced construction professionals, capturing institutional intelligence that is otherwise undocumented and making it a strategic asset for the organization. You will synthesize field observations into actionable briefs for Human Agency's venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities lie for technology intervention. You will build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners' project portfolios to support ongoing discovery. You will identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement. You will maintain comprehensive, current knowledge of the construction technology landscape, including major platforms, startups, and emerging capabilities relevant to field operations. You will evaluate emerging technologies such as Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you observe firsthand. You will develop technology fit assessments, determining where a given tool could create genuine value in the field versus where it would be shelfware, and your judgment on this assessment becomes the product.

Key facts

What you'll do

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types - healthcare, industrial, data centers, commercial - to map how work actually flows day-to-day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren't written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency's venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners' project portfolios.
• Identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement.
• Maintain comprehensive, current knowledge of the construction technology landscape, including major platforms, startups, and emerging capabilities relevant to field operations.
• Evaluate emerging technologies such as Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you observe firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value versus where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment-worthy companies, and technology bets with a practitioner's perspective, not a vendor's pitch.
• Contribute directly to Human Agency's venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.
• Help jobsite teams understand and adopt AI-assisted workflows that Human Agency has built for the client - tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands-on coaching sessions (1:1, small group, lunch-and-learns) that translate AI capabilities into construction language, teaching a PM how this saves them an hour on submittals rather than lecturing about large language models.
• Identify the highest-leverage AI use cases for specific roles and project types based on what you are seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams, earning this role by understanding their work rather than by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Requirements

You must have construction industry experience (3+ years) with time spent on or around jobsites. You should understand what a three-week lookahead is, have seen a PE's actual day, and know the difference between how construction is supposed to work and how it actually works. Your background must be in project engineering, project management, field operations, or construction technology. You must have deep fluency with the contech landscape, following the space obsessively and knowing the players, platforms, funding rounds, and gaps with a clear point of view on where it is heading. You must possess AI literacy that goes beyond using ChatGPT, having built workflows, automated processes, and demonstrated how AI tools change how people work, with the ability to teach this to others. You must have exceptional communication skills across audiences, capable of having a credible conversation with a superintendent on a slab at 6am and briefing a C-suite on technology strategy at 2pm. You must be comfortable with heavy travel (60-80%) to jobsites across the country, as this role lives in the field and not behind a desk. You must have natural credibility with construction professionals, earning respect in those rooms because you understand the work and not just the tools.

Nice to have

You may have direct experience with construction technology platforms such as Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar, either as a power user, implementer, or builder. You may have a background in construction technology or AEC innovation, whether at a startup, a GC's operations or innovation team, or a technology consultancy serving the industry. You may have experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on "will this actually work" was the deliverable. You may have familiarity with how AI products are built, understanding how field insights and user research translate into product decisions. You may be comfortable operating in a consulting structure where you are a Human Agency team member embedded in a client's organization and culture.

Practical notes

This role requires travel at 60-80% to jobsites nationwide, typically 1-2 days per week or bi-weekly throughout the year, though travel cadence may vary. Depending on location, you may also be expected to spend additional time in client offices more frequently. If you have a presentation or training sample from something you developed and led, we would like to see it - feel free to attach it with your application or be ready to share it once contacted for an interview.