AI Implementation Specialist (Contech)

About the role

You will conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types - healthcare, industrial, data centers, commercial - to map how work actually flows day-to-day and where the friction, waste, and brilliance live. You will extract and codify expert knowledge from experienced construction professionals, capturing institutional intelligence that is currently undocumented and turning it into a strategic asset for the organization. You will synthesize field observations into actionable briefs for Human Agency's venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities lie. You will build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners' project portfolios to ensure insights remain current and actionable. You will identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement, translating on-the-ground realities into strategic direction. You will maintain comprehensive, current knowledge of the construction technology landscape, developing an informed opinion on every major platform, startup, and emerging capability relevant to the industry. You will evaluate emerging technologies like Bedrock Robotics, reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you observe firsthand.

Key facts

What you'll do

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types - healthcare, industrial, data centers, commercial - to map how work actually flows day-to-day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren't written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency's venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners' project portfolios.
• Identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement.
• Maintain comprehensive, current knowledge of the construction technology landscape. You should have an informed opinion on every major platform, startup, and emerging capability in the space.
• Evaluate emerging technologies like Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you're observing firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value versus where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment-worthy companies, and technology bets with a practitioner's perspective, not a vendor's pitch.
• Contribute directly to Human Agency's venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.
• Help jobsite teams understand and adopt AI-assisted workflows that Human Agency has built for the client - tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands-on coaching sessions (1:1, small group, lunch-and-learns) that translate AI capabilities into construction language, teaching a PM how this saves them an hour on submittals, not lecturing about large language models.
• Identify the highest-leverage AI use cases for specific roles and project types based on what you're seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams, earning this by understanding their work, not by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Requirements

• Construction industry experience (3+ years) with time spent on or around jobsites. You know what a three-week lookahead is, you've seen a PE's actual day, and you understand the difference between how construction is supposed to work and how it actually works. Backgrounds in project engineering, project management, field operations, or construction technology.
• Deep fluency with the contech landscape. You follow the space obsessively - you know the players, the platforms, the funding rounds, and the gaps. You have a point of view on where it's all heading.
• AI literacy that goes beyond using ChatGPT. You've built workflows, automated processes, and can demonstrate how AI tools change the way people work. You can teach this to others.
• Exceptional communication skills across audiences - you can have a credible conversation with a superintendent on a slab at 6am and brief a C-suite on technology strategy at 2pm.
• Comfort with heavy travel (60-80%) to jobsites across the country. This role lives in the field, not behind a desk.
• Natural credibility with construction professionals. You're respected in those rooms because you understand the work, not just the tools.

Preferred

• Direct experience with construction technology platforms (Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar) - either as a power user, implementer, or builder.
• Background in construction technology or AEC innovation - whether at a startup, a GC's operations or innovation team, or a technology consultancy serving the industry.
• Experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on "will this actually work" was the deliverable.
• Familiarity with how AI products are built - understanding how field insights and user research translate into product decisions.
• Comfort operating in a consulting structure where you're a Human Agency team member embedded in a client's organization and culture.

Practical notes

• Travel: 60-80% travel to jobsites nationwide. In practice, this probably looks like 1-2 days traveling each week or bi-weekly throughout the year, but travel cadence may vary. Depending on location, you may also be expected to spend time in client offices more often.

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Location: Remote (US only)

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.