AI Workflow Automation Manager

About the role

Hirehangar is actively searching for a manager to build and oversee intelligent automation systems for our global marketing clients. You will serve as the bridge between technical execution and client requirements, designing scalable workflows that enhance operational efficiency across marketing operations. The role involves owning the end to end delivery of automation initiatives, ensuring that technical solutions align precisely with strategic client goals. You will be responsible for translating complex marketing challenges into structured, automated processes that clients can rely on. This position requires a proactive mindset to identify opportunities for automation where they are currently absent. You will guide cross functional collaboration to ensure that technical workflows remain robust, maintainable, and scalable. Ultimately, you will drive measurable improvements in efficiency and consistency through thoughtful automation design and execution.

Key facts

What you'll do

• Architect and deploy intricate automation workflows on our AI platform, ensuring each workflow is optimized for reliability and performance.
• Engineer and maintain Python scripts and SQL queries to support advanced data reporting, system integrations, and real time process monitoring.
• Investigate, diagnose, and resolve technical failures, including rebuilding environments and workflows to restore full functionality without disruption.
• Collaborate closely with client marketing teams to dissect existing processes and systematically replace them with automated alternatives that deliver clear ROI.
• Author comprehensive documentation and standard playbooks that capture every step of project delivery, enabling consistent execution across different engagements.
• Act as the primary technical point of contact for high level implementation challenges, providing clear guidance and solutions to complex issues.
• Coordinate with internal stakeholders to align automation roadmaps with client expectations and business objectives.
• Perform rigorous testing of automated workflows to validate logic, data integrity, and end user experience before production deployment.
• Continuously refine automation playbooks based on feedback and observed performance metrics to improve long term efficiency.
• Mentor junior team members on best practices for workflow design, script maintenance, and troubleshooting methodologies.
• Establish clear communication protocols to keep clients informed of progress, risks, and upcoming milestones throughout the project lifecycle.
• Identify areas where artificial intelligence and automation can intersect to solve previously unaddressed marketing operational problems.

Requirements

• Demonstrate proven proficiency in Python and SQL for building robust integrations and data workflows that power critical marketing operations.
• Bring a background in technical roles such as Solutions Engineer, Technical CSM, or Implementation Manager that has prepared you for client facing automation leadership.
• Show a clear history of mapping operational requirements to automated systems, including the ability to translate vague requests into concrete technical specifications.
• Must have a documented history of working remotely with US or UK based companies, understanding the nuances of distributed team collaboration.
• Exhibit high fluency in the use of remote collaboration software including Slack, Zoom, Google Workspace, and Asana to maintain productivity without in office presence.
• Possess strong written and verbal communication skills to articulate technical concepts to non technical stakeholders with clarity and precision.
• Display meticulous attention to detail to ensure automation workflows are accurate, repeatable, and resilient under varying conditions.
• Commit to adhering to established project timelines and deliverables, recognizing that delays can impact client trust and business outcomes.
• Embrace a mindset of continuous learning to keep pace with rapid developments in AI tools, automation platforms, and marketing technologies.
• Be comfortable working independently and making informed decisions when guidance is limited, especially across different time zones.

Nice to have

• Bring experience scaling automation within martech or enterprise SaaS environments, understanding the unique complexities of these markets.
• Show knowledge of LLM platforms, prompt engineering, or AI agents to enhance the capabilities of automation workflows.
• Have an entrepreneurial background in building internal tools or products that improved operational efficiency or customer experience.

Practical notes

You must complete the full application form to be considered. A video submission is required as the first step of the interview process. Applications submitted without the video will be rejected. If you are selected to move forward, you will receive an email with instructions for the next stage.