Enterprise Sales Manager

About the role

Heidi is actively searching for a sales leader who will define the trajectory of its Enterprise division for years to come. In this capacity, you will be responsible for building and managing a high-performing team of Account Executives focused on penetrating major health systems and hospital networks across the region. The position requires a balance of hands-on deal execution and strategic process development to ensure the sales organization operates with efficiency and predictability. You will be the primary architect of the sales methodology, ensuring that every interaction with a healthcare provider is structured and data-driven. This role demands a strong belief in the power of technology to modernize complex enterprise environments and improve patient outcomes. You will work closely with product and leadership to refine the value proposition based on real-world market feedback. Success in this position will be measured by the consistent achievement of revenue targets and the establishment of a scalable sales machine.

Key facts

• 5+ years of leadership experience in enterprise sales, with a focus on tangible achievements.
• Belief in the transformative power of software products.
• Proven ability to create and implement a repeatable sales process from scratch.
• Demonstrated interest in AI through personal projects or hands-on experience.
• A proactive approach to building solutions rather than making requests.
• Confidence in your ideas, coupled with an openness to alternative perspectives.

What you'll do

Drive the development and execution of the enterprise sales strategy to capture market share within the hospital and health system sector.

Architect the end-to-end sales process for the enterprise team, establishing clear stages, metrics, and best practices that can be replicated by new hires.

Lead, coach, and develop a team of Account Executives, providing mentorship on negotiation techniques, pipeline management, and client communication.

Own key enterprise deals from conception to closure, acting as a strategic advisor to C-suite stakeholders within large healthcare organizations.

Collaborate closely with the product team to translate complex AI capabilities into compelling value propositions for enterprise decision-makers.

Build and maintain strong relationships with influential stakeholders across target hospital networks to ensure Heidi remains a top-of-mind solution.

Analyze market trends and competitive landscapes to refine the go-to-market approach and identify new vertical opportunities within the healthcare sector.

Develop and manage accurate sales forecasts, providing leadership with reliable insights into revenue pipelines and potential risks.

Champion the adoption of new technologies and methodologies, ensuring the sales team operates efficiently and leverages data to inform every decision.

Revitalize stalled opportunities by diagnosing root causes and implementing strategic interventions to move deals forward again.

Act as the primary point of contact for enterprise clients, ensuring their strategic initiatives are supported by Heidi's solutions and vision.

Establish pricing and packaging strategies for large-scale deployments that balance value delivery with sustainable profitability.

Represent Heidi at key industry conferences and enterprise meetings to elevate the brand and generate high-quality lead sources.

Foster a culture of accountability and excellence within the sales team, using data to drive performance improvements and celebrate successes.

Requirements

You must possess a minimum of five years of proven experience in enterprise sales, with a track record of managing complex deals involving significant value.

You hold a deep conviction in the ability of software and technology to transform operational workflows and improve outcomes in critical sectors like healthcare.

You have successfully built a sales process from the ground up, demonstrating the ability to turn abstract ideas into concrete, repeatable methodologies.

You have hands-on experience with Artificial Intelligence concepts, either through professional projects or dedicated personal experimentation.

You prefer to solve problems independently, creating your own tools and workflows rather than relying on others to provide solutions.

You communicate with confidence in your recommendations while remaining humble and willing to adjust your views based on new information.

You are based in Melbourne and able to work full-time in alignment with the company's operational needs.

You have a proven history of managing and exceeding demanding sales quotas in a B2B environment.

You are comfortable navigating long sales cycles and complex stakeholder ecosystems typical of enterprise healthcare procurement.

Nice to have

You have experience operating effectively in a lean environment with minimal administrative or support staff.

You are passionate about improving the efficiency and accessibility of healthcare systems through technology.

You have a history of rescuing deals that are stalled or at risk, bringing them back to a path of successful closure.

Practical notes

This role offers a competitive total compensation package designed to reward high performance in a growth-stage environment.

The position requires occasional travel within the Melbourne metropolitan area and surrounding regions for client meetings and industry events.

Candidates must be eligible to work in Australia without sponsorship, as the company is currently unable to support visa applications for this role.

The start date is contingent upon the successful completion of background checks and reference verification, with an aim for an immediate start.

This role is structured to support a hybrid work model, allowing for four weeks of remote work annually to support focus and work-life integration.

The company is committed to fostering an inclusive environment where diverse perspectives are welcomed and career growth is actively encouraged.