Marketing Coordinator

About the role

In the position of Marketing Coordinator, you will be instrumental in shaping HackerRank's image among potential clients and existing customers. Reporting to the Senior Manager of Customer Marketing, you will assist in executing prominent programs that encompass customer communications, events, gifting, sales support, and customer advocacy. This role offers hands-on experience and significant responsibility, making it a great fit for someone at the beginning of their marketing journey who seeks to establish a diverse skill set while collaborating with HackerRank's leadership.

Key facts

What you'll do

• Organize HackerRank's key field events, such as Customer Advisory Boards, partner gatherings, tech meetups, executive dinners, and conferences.
• Oversee logistics and attendee experience for HackerRank's bi-annual go-to-market offsites in April and October, including content production and on-site execution.
• Assist in creating marketing emails for customers, managing content coordination, HTML development, quality assurance, and performance analysis.
• Implement customer onboarding email initiatives, operational communications, and quarterly release updates in collaboration with Product Management.
• Manage the customer gifting program through Sendoso, which includes gifts for customers, onsite visit tokens, branded merchandise inventory, and holiday gifts.
• Take charge of weekly management of G2 and Capterra review sites, tracking customer advocacy achievements, budget, and incentives.
• Collaborate with the wider marketing team on cross-functional initiatives, including account-based marketing campaigns, maintenance of sales enablement materials, and production of customer success stories.

Requirements

• 1 to 3 years of experience in marketing, communications, or coordination, which may include internships or leadership roles in extracurricular activities for entry-level candidates.
• Strong attention to detail, demonstrated by instances where you identified errors or oversights.
• Excellent project management skills, capable of handling multiple projects with various stakeholders and deadlines.
• Effective written communication skills, adaptable to different audiences, from executive-level emails to internal updates.
• Familiarity with AI tools, showcasing how you've utilized platforms like Claude or ChatGPT to enhance productivity and output quality.
• Comfort with marketing technology tools, or a willingness to learn quickly. Experience with HubSpot, Sendoso, ChurnZero, G2, or similar platforms is advantageous.
• Proactive in improving processes rather than waiting for tasks to be assigned.
• Committed to exceeding expectations on projects, with examples to support your claims.

Nice to have

• Background in supporting B2B SaaS marketing initiatives.
• Experience in event coordination, including vendor management and logistics.
• Knowledge of technical hiring, HR technology, or talent acquisition.
• Skills in drafting communications in another person's voice, such as executive communications, ghostwriting, or social media management.

You will thrive in this role if

• You pay close attention to details and hold yourself to high standards.
• You can anticipate needs, clarify uncertainties, and advance projects without waiting for direction.
• You build trust quickly with internal colleagues and external partners through consistent follow-through and clear communication.
• You enjoy a dynamic workload that varies rather than focusing on a narrow specialization.

Compensation

The salary for this position ranges from $85,000 to $135,000, with a target annual bonus of 10% based on individual and company performance. Additionally, you will receive equity (stock options) and a comprehensive benefits package that includes both cash and non-cash components.

Practical notes

HackerRank is an equal opportunity employer and adheres to affirmative action principles. We ensure equal employment opportunities based on individual performance and qualifications without discrimination based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability. All applicant information will be kept confidential in accordance with EEO guidelines.

Want to learn more about HackerRank? Visit HackerRank.com to explore our products, solutions, and resources, and discover our story and mission.

• Our recruiters use @hackerrank.com email addresses.
• We never request payment or credit check information as part of the application, interview, or employment process.