HR Operations & Employee Relations Specialist

About the role

As an , you will play a pivotal role in shaping the employee experience within our innovative company. Your responsibilities will encompass a variety of HR functions, focusing on operational efficiency and fostering positive employee relations. This part-time position is ideal for individuals who are passionate about human resources and are eager to contribute to a dynamic team in a growing organization. You will be based in Sofia, Sofia, where you will collaborate closely with various departments to ensure that HR processes are seamless and effective.

Key facts

What you'll do

• Manage the onboarding process for new hires, ensuring a smooth transition into the company and providing them with the necessary resources and information.
• Develop and maintain HR policies and procedures that align with company goals and comply with local labor laws.
• Serve as a point of contact for employee inquiries regarding HR policies, benefits, and workplace issues, providing timely and accurate information.
• Conduct regular employee satisfaction surveys and analyze feedback to identify areas for improvement in the workplace culture.
• Collaborate with management to address employee relations issues, facilitating conflict resolution and fostering a positive work environment.
• Assist in the performance management process by coordinating evaluations and providing support to managers in delivering constructive feedback.
• Maintain employee records and HR databases, ensuring that all information is up-to-date and compliant with data protection regulations.
• Support the development and implementation of training programs aimed at enhancing employee skills and promoting career growth.
• Participate in HR projects and initiatives, contributing ideas and insights to improve overall HR operations.
• Monitor and report on HR metrics, such as turnover rates and employee engagement levels, to inform strategic decision-making.
• Facilitate exit interviews and analyze data to identify trends and areas for improvement in employee retention.
• Stay updated on HR best practices and industry trends to continuously enhance the HR function within the organization.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 3 years of experience in HR operations or employee relations, preferably in a part-time or flexible role.
• Strong understanding of labor laws and regulations in Bulgaria, with the ability to apply this knowledge effectively.
• Excellent communication skills, both written and verbal, with the ability to engage effectively with employees at all levels.
• Proven ability to handle sensitive and confidential information with discretion and professionalism.
• Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Nice to have

• Experience with HR software and tools, such as HRIS systems, applicant tracking systems, or performance management platforms.
• Certification in HR (e.g., SHRM-CP, PHR) is a plus and demonstrates commitment to the profession.
• Familiarity with employee engagement strategies and initiatives that enhance workplace culture.

Skills & tools

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR management software.
• Strong analytical skills to interpret HR metrics and make data-driven decisions.
• Ability to create engaging presentations and training materials for employee development.

Practical notes

This position is part-time, allowing for flexibility in working hours. The salary will be competitive and commensurate with experience. Graphwise is committed to creating an inclusive workplace and encourages applications from diverse backgrounds. Candidates must be eligible to work in Bulgaria and may need to provide documentation for visa purposes if applicable.

At Graphwise, we value innovation, collaboration, and a commitment to excellence. If you are looking for an opportunity to make a meaningful impact in the HR field while working in a supportive environment, we encourage you to apply for the HR Operations & Employee Relations Specialist position. Join us in our mission to foster a thriving workplace culture where every employee feels valued and empowered.