Associate Product Manager

About the role

Filevine builds legal operating intelligence software that centralizes documents, data, and workflows into a single platform. This specific role is dedicated to the expansion and refinement of our LOIS artificial intelligence system, which is designed to help legal professionals manage complex tasks with greater accuracy and efficiency. The successful candidate will act as a critical bridge between technical possibilities and user needs, ensuring that AI capabilities are delivered in a practical and impactful manner. You will own the definition and evolution of specific product features within the LOIS suite, translating high-level objectives into actionable product requirements. This position requires a deep commitment to understanding how legal professionals work and ensuring that our technology seamlessly integrates into their daily workflows. You will be responsible for maintaining a clear product vision while managing the detailed execution of AI-driven initiatives. Ultimately, your work will directly influence how legal teams interact with and leverage artificial intelligence in their practice.

Key facts

What you'll do

• Draft user stories, business rules, and acceptance criteria for AI-integrated features that define the functional scope of new capabilities.
• Manage functional requirements for LOIS, including the detailed specifications for automated deposition summaries, real-time analysis, and complex workflow automation processes.
• Coordinate with engineering and UX teams through active participation in development cycles to ensure user needs are translated into functional software solutions.
• Maintain the sprint backlog by slicing large initiatives into manageable deliverables, identifying potential roadblocks, and ensuring realistic timelines are met.
• Analyze product metrics and structured customer feedback to guide feature development, identify areas for improvement, and validate product success.
• Conduct user acceptance testing with QA teams to verify feature quality, functionality, and alignment with the intended user experience before general release.
• Assist Product Marketing and Customer Success teams by creating accurate release notes, comprehensive training materials, and clear user guides for new AI features.
• Serve as the primary internal expert for your specific product area, providing authoritative guidance and support to cross-functional departments.
• Define and track key performance indicators for new AI functionalities to measure adoption, engagement, and overall product effectiveness.
• Collaborate with data specialists to establish reporting frameworks that provide actionable insights into user behavior and feature utilization.
• Translate complex technical concepts regarding AI capabilities into clear communication for non-technical stakeholders during planning sessions.
• Proactively identify opportunities to enhance the user journey by analyzing friction points within the legal software ecosystem.
• Support the configuration and customization of LOIS features to meet specific client requirements where appropriate.
• Ensure all product documentation remains current and reflects the latest changes to AI features and operational workflows.

Requirements

• 3 to 5 years of experience in software product management, APM roles, or related fields like Business Analysis or Product Ownership within a SaaS environment, demonstrating a proven track record of delivering software products.
• B.S. or M.S. degree in computer science, engineering, business, information systems, or equivalent practical experience that provides a solid foundation for technology product management.
• Proficiency in Agile or Scrum methodologies and backlog management tools such as Jira, with a demonstrated ability to manage multiple priorities in a fast-paced setting.
• Ability to analyze quantitative data and user feedback to prioritize tasks and solve logic problems, utilizing structured reasoning to arrive at effective product decisions.
• Strong verbal and written communication skills for producing technical documentation that is clear, concise, and accessible to diverse audiences.
• Ability to travel occasionally for conferences, customer visits, or team meetings at our Salt Lake City headquarters, ensuring alignment with company objectives and team cohesion.
• A commitment to understanding the legal industry and the specific challenges faced by legal professionals in their daily work.
• The capacity to manage competing deadlines and deliver high-quality results while maintaining attention to detail in complex projects.

Nice to have

• Prior experience working with legal technology, deposition software, or generative AI products, providing context that accelerates product development and user empathy.

Practical notes

• Benefits include medical, dental, and vision insurance, maternity and paternity leave, and short/long-term disability coverage, reflecting the company's commitment to employee well-being.
• All official communication regarding this role will originate from a filevine.com email address, ensuring secure and verified correspondence throughout the application process.
• The position requires occasional travel to the Salt Lake City headquarters for in-person collaboration and strategic planning sessions.
• This is a full-time position based in the United States, requiring adherence to standard working hours and availability during core business periods.
• Candidates must be authorized to work in the United States without sponsorship for this role at this time.