Manager, Software Engineering

About the role

Figma is seeking an engineering leader to guide the Billing group, which manages revenue workflows and payment infrastructure for our global customer base. You will oversee the development of critical systems including checkout, invoicing, subscription management, and pricing models to support the company's continued growth. In this role, you will be responsible for translating complex business requirements into robust technical strategies that align with the company's long-term vision. You will partner closely with executive stakeholders to ensure that the billing platform evolves in step with market demands and operational needs. The position requires a balance of technical depth and people leadership to navigate ambiguity and deliver reliable, scalable solutions. You will play a key role in shaping the future of how Figma monetizes its products and supports its customers worldwide.

Key facts

What you'll do

• Collaborate with Product and Design to define and implement long-term roadmaps for user experience in the billing domain.
• Solve technical challenges by working across engineering teams and cross-functional partners to unblock critical payment workflows.
• Hire, mentor, and manage a team of engineers, including staff-level contributors, to build high-performing and accountable units.
• Foster a culture of accountability and trust while actively supporting the professional growth and career development of your team members.
• Drive company-wide diversity and inclusion initiatives through strategic hiring practices and active participation in community programs.
• Define and own the architecture of billing systems, ensuring scalability, reliability, and security for global revenue operations.
• Partner with finance and operations to translate business metrics into technical requirements and reporting structures.
• Establish best practices for code review, testing, and deployment pipelines specific to billing and payments infrastructure.
• Evaluate emerging technologies and tools to modernize the SaaS monetization stack and improve developer ergonomics.
• Communicate progress, risks, and dependencies to leadership and stakeholders using clear and data-informed narratives.
• Align engineering delivery with regulatory and compliance requirements related to payments and financial data.
• Identify and mitigate technical debt within the billing platform to improve long-term maintainability and team velocity.
• Lead incident response and postmortem processes to ensure reliability and continuous improvement of production systems.
• Mentor senior ICs and junior managers to elevate the overall engineering standards across the Billing organization.
• Partner with customer success and support teams to resolve escalated billing and payment issues efficiently.

Requirements

• 4+ years of experience in engineering management and hiring for software engineering teams.
• Strategic planning skills for both short and long-term product and engineering roadmaps in a fast-paced environment.
• Ability to make effective decisions in complex, cross-functional environments with incomplete information and competing priorities.
• Direct experience with payments infrastructure, SaaS monetization, or billing systems in a production environment.
• Demonstrated success in building and managing high-performing engineering teams across multiple product areas.
• Strong written and verbal communication skills to articulate technical concepts to non-technical stakeholders.
• Experience with agile development processes and delivery frameworks in a SaaS or enterprise context.
• Commitment to maintaining high standards of code quality, security, and operational excellence.

Nice to have

• Strong product sense and a history of creating elegant solutions to difficult problems in billing or payments.
• Experience succeeding in collaborative, multi-team environments where alignment is critical to delivery.
• Proven track record of building and managing geographically distributed teams across different time zones.
• Familiarity with regulatory frameworks such as PCI DSS, tax compliance, or subscription billing standards.
• Background in data-driven decision making and the use of analytics to guide product improvements.

Skills & tools

• Billing and payments infrastructure including payment gateways, processors, and reconciliation systems.
• SaaS monetization strategies including tiered pricing, metered billing, and usage-based models.
• Engineering management and team development practices including performance reviews and career pathing.
• Cross-functional roadmap strategy and stakeholder alignment in enterprise software environments.
• Proficiency with relevant development tools, version control, and CI/CD pipelines used within the Billing organization.

Practical notes

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Compensation: Annual base salary range of $258,000 to $376,000 USD.

• Benefits: Includes equity, health/dental/vision coverage, retirement contributions, parental leave, mental health support, and paid time off.
• Hiring process: Candidates must keep cameras on during video interviews.
• Onboarding: In-person attendance is required for new hire onboarding.
• Accommodations: Requests for interview or application accommodations can be sent to accommodations-ext@figma.com.
• Privacy: Application data is processed according to the Figma Candidate Privacy Notice.

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Location: This role is open in San Francisco, New York, NY, or remote within the United States.

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Engagement: This is a full-time position.

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Team: The selected candidate will be part of the Billing team.

• Application timeline: While not specified, interested candidates are encouraged to apply promptly through the official Figma careers site.
• Work authorization: Candidates must be eligible to work in the United States without sponsorship for this role.
• Reporting structure: The role involves managing both individual contributors and junior managers within the billing domain.
• Collaboration expectations: Frequent interaction with finance, legal, and customer-facing teams is expected as part of the day-to-day responsibilities.
• Decision-making scope: The role includes ownership of platform decisions that impact global revenue operations and customer billing experiences.
• Professional development: The company offers resources and support for continuous learning and leadership growth.
• Performance review cycle: Alignment with company-wide performance evaluation processes is required.
• Equity grants: Compensation may include equity awards subject to Figma's equity plan and vesting schedules.
• Health benefits: Comprehensive medical, dental, and vision coverage is available to eligible employees.
• Retirement benefits: Company contributions to retirement savings plans are part of the total compensation package.
• Paid time off: Accrual of paid time off and company-observed holidays is included in the total rewards package.
• Mental health support: Access to mental health resources and employee assistance programs is provided.
• Accommodations process: Formal procedures are available for requesting workplace or application process adjustments.
• Data privacy: All candidate information is handled in accordance with Figma's privacy policies and candidate notice documentation.
• Reimbursement policies: Additional reimbursement policies for tools or home office expenses may apply according to company guidelines.
• Team size: The manager will oversee a small to medium-sized engineering team within the billing function.
• Technical scope: The role requires oversight of systems that handle sensitive financial data and transactions.
• Cross-functional leadership: Success in this role depends on the ability to influence without direct authority and build strong relationships.
• Strategic impact: The work will directly influence Figma's ability to scale its monetization model globally.
• Compliance requirements: The role must adhere to financial regulations and internal governance policies.
• Travel expectations: No specific travel requirements are outlined, but occasional in-person meetings may be considered.
• Visa sponsorship: This role does not offer visa sponsorship at this time.
• Onboarding

location: New hires are required to attend in-person onboarding sessions at designated locations.

• Application process: Interested candidates should submit their application through the official Figma careers portal.
• Deadline information: No application deadline is specified, but early application is recommended due to the volume of candidates.
• Communication skills: The ability to communicate complex technical concepts to non-technical audiences is essential.
• Leadership philosophy: The candidate should demonstrate a leadership style centered on empowerment, transparency, and accountability.
• Billing domain knowledge: Prior experience with subscription models, invoicing, and payment reconciliation is strongly preferred.
• Educational background: A degree in Computer Science, Engineering, or a related field is expected, though equivalent experience may be considered.
• Open to remote work: Candidates must be able to work legally within the United States regardless of the listed location options.
• Collaboration tools: Experience with tools such as Jira, Confluence, Slack, and Figma's internal systems is assumed.
• Security practices: Familiarity with security best practices for handling payment information is necessary.
• Release management: Experience managing production releases and change management for billing systems is valued.
• Customer focus: A strong orientation toward solving customer problems and improving the billing experience.
• Data literacy: Comfort with analyzing metrics and using data to drive decisions around billing performance and product improvements.
• Stakeholder management: The ability to manage expectations and communicate progress with senior leadership and cross-functional partners.
• Continuous improvement: A mindset focused on optimizing processes, reducing friction, and improving the reliability of billing operations.
• Mentorship: Willingness to invest time in developing junior engineers and creating opportunities for team growth.
• Platform thinking: Understanding of how billing systems fit into the broader product and technology ecosystem at Figma.
• Risk management: Ability to identify risks in payment workflows and implement controls to mitigate issues.
• Innovation: Encouragement of new ideas for improving the billing experience for both customers and internal stakeholders.
• Documentation: Commitment to maintaining clear and up-to-date documentation for systems and processes.
• Career growth: Opportunity to grow into broader leadership roles within the Engineering organization over time.
• Impact: The potential to influence how Figma scales its business model and supports its global user base.
• Ownership: The role requires a high degree of ownership over outcomes and the ability to drive initiatives from conception to execution.
• Feedback culture: Expectation to give and receive constructive feedback in a way that supports team development.
• Adaptability: Comfort working in a dynamic environment where priorities may shift based on business needs.
• Results orientation: Focus on delivering measurable outcomes that support the growth and stability of the billing organization.
• Communication alignment: Ensuring that technical decisions are communicated effectively to both technical and non-technical audiences.
• Process maturity: Experience operating in structured engineering