Stabilization Specialist

About the role

You own the delivery of high quality stabilization services within the Community Crisis Stabilization program, ensuring that each interaction reflects the mission of resilience, empowerment, and lasting change. You will partner with adults in psychiatric distress, using creative problem-solving to remove barriers in the behavioral health system and guide them toward safety and recovery. You own the coordination of warm handoffs, case management activities, and clinical documentation, working in partnership with a talented interdisciplinary care team. You will tailor your interventions to the preferences and needs of each client while modeling optimism, encouragement, and skills training. In this role, you are the consistent presence that helps individuals learn and utilize coping strategies and daily living skills during short term, overnight crisis care. You will complete clinical assessments and required documentation that meet program standards, while facilitating connections to income, insurance, entitlements, and community resources. You play a central role in providing crisis support, stabilizing individuals in distress, and supporting their transition to ongoing recovery and housing navigation. You contribute to a culture of belonging by engaging with a diverse population of youth, families, and adults in an inclusive environment that values all backgrounds and perspectives.

Key facts

What you'll do

• Provide crisis support and stabilization services to clients in a 24 hour program designed as an alternative to hospitalization.
• Deliver interventions to individuals and families focused on problem-solving, skills training, behavior modeling, optimism, and encouragement.
• Tailor interventions based on client preferences, needs, and the clinical direction of the care team.
• Offer direct support in crisis intervention, stabilization, treatment planning, evaluation and assessment, and documentation.
• Assist individuals with learning and utilizing coping strategies and daily living skills to enhance their recovery and independence.
• Complete clinical assessments and required documentation to meet program standards and regulatory requirements.
• Provide short-term case management, including assistance with income, insurance, entitlements, community resources, and coordination of medical and psychiatric appointments.
• Facilitate warm handoffs with other service providers to ensure seamless transitions and continuity of care.
• Engage in housing navigation and recovery coaching to support long term stability and community integration.
• Use creative problem-solving skills to overcome traditional barriers in the behavioral health system alongside talented staff.
• Support the mission of Eliot by fostering an inclusive environment where all backgrounds and perspectives are valued.
• Collaborate with a diverse team committed to resilience, empowerment, and lasting change within the Community Crisis Stabilization program.
• Maintain professional boundaries and ethical standards while demonstrating compassion and respect in every interaction.
• Contribute to a culture of belonging, professional growth, and continuous improvement within the Eliot community.

Requirements

• Requires a Bachelor's degree in Psychology, Human Services or related field.
• Experience working with adults or families with mental illness or substance abuse.
• Valid Massachusetts drivers license.
• Must be available for flexible schedules within a 24 hour program.
• Must be able to perform the essential functions of the role with or without reasonable accommodation.
• Must comply with all program standards, policies, and documentation requirements.
• Must maintain confidentiality and adhere to ethical and professional guidelines in all interactions.
• Must be capable of working independently and as part of a multidisciplinary team.
• Must demonstrate strong communication, interpersonal, and problem-solving skills.
• Must be committed to an inclusive workplace that values all backgrounds and perspectives.
• Must be willing to engage in ongoing training, career advancement, and professional development opportunities.
• Must be able to complete clinical assessments and required documentation accurately and timely.
• Must support the mission of resilience, empowerment, and lasting change for individuals in crisis.

Nice to have

• Preferred qualifications and experience aligned with the responsibilities and requirements listed in the source.
• Background working within community crisis, behavioral health, or stabilization settings.
• Experience with housing navigation, recovery coaching, and case management.
• Familiarity with resources for income, insurance, entitlements, and community services.
• Commitment to ongoing learning, leadership development, and professional growth opportunities.

Practical notes

• This is a fee for service position within the Community Crisis Stabilization program.
• The schedule is flexible within a 24 hour program based on operational needs.
• Compensation details are provided separately in the source materials.
• Employment is contingent upon meeting the qualifications and requirements outlined in the source.
• The position operates within the framework of Eliot's inclusive culture and mission-driven environment.
• Relocation or transfer considerations are not mentioned in the source and are not applicable.
• No visa sponsorship details are provided in the source.
• The role is based in Danvers and requires availability according to program hours.