Business Operations & Strategy Associate

About the role

You will own the planning, coordination, and execution of cross-functional business initiatives as a generalist bridge between engineering, product, and sales. You will uncover operational gaps and remove blockers to maintain momentum across the business units. This role advances priority initiatives that lack a permanent home by driving execution from concept to completion. You will manage relationships with vendors and external partners to ensure reliable delivery and clear expectations. You will support customer deployments through occasional site visits to sustain and strengthen external relationships. You will distill complex problems into actionable plans for audiences ranging from site managers to the Board. You will exercise high agency to solve unfamiliar problems from first principles without waiting for a playbook. Your ability to explain decisions in plain language will separate strong performance from the rest.

Key facts

What you'll do

Investigate and close operational gaps that span engineering, product, and sales to sustain consistent momentum.

Own strategic projects without a permanent home to advance company-priority initiatives from planning to execution.

Coordinate cross-functional workflows so teams remain aligned and unblocked across business units.

Support customer deployments through occasional site visits that reinforce external relationships and trust.

Manage relationships with vendors and external partners to ensure reliable execution and clear expectations.

Translate complex operational and strategic problems into clear, actionable plans for site managers and the Board.

Execute against ambiguous problems with high agency, solving unfamiliar challenges using first-principles reasoning.

Communicate decisions and trade-offs in plain language to diverse audiences, separating strong contributors from the rest.

Maintain momentum across functions by driving follow-through on details and organizational priorities.

Leverage a generalist mindset to prioritize the company's biggest needs across multiple business units.

Contribute to process improvements that enhance coordination and clarity for engineering, product, and sales teams.

Surface risks and dependencies early so teams can adjust plans and maintain execution velocity.

Support data-driven decision making by tracking outcomes and communicating insights to stakeholders.

Act as the connective tissue between teams to ensure initiatives move forward without unnecessary friction.

Provide backup and surge capacity for strategic work across the business as priorities evolve.

Requirements

The posting states a bachelor's degree requirement for the role.

Two or more years of experience in Investment Banking is required for the role.

Two or more years in BizOps, Chief of Staff, or a similar high-growth startup role is preferred.

High agency is required so work is driven without waiting for a playbook, solving unfamiliar problems from first principles.

Execution-first behavior is expected, with strong organization, detail orientation, and relentless follow-through.

Strategic communication skills are needed to distill complex problems into actionable plans for audiences from site managers to the Board.

A generalist mindset is required to work across multiple business units and prioritize the company's biggest needs.

Flexibility is necessary to support evolving priorities across functions without waiting for predefined processes.

You must be comfortable operating in a fast-paced environment where priorities shift and problems are ambiguous.

Strong written and verbal communication skills are required to align stakeholders and clarify decisions.

The ability to learn quickly and apply knowledge across domains is essential for success in this role.

You must be able to work independently with minimal supervision while maintaining rigorous ownership of outcomes.

Detail orientation is required to manage complex operational tasks and ensure accurate execution.

Practical notes

This role may involve travel to customer sites as needed. The team expects flexibility across functions to support evolving priorities. Typical interview steps

Hiring for engineering roles usually starts with a recruiter screen, followed by one or two technical rounds. Candidates often solve a coding problem, discuss past projects, and answer system design questions. Some loops include a take-home task. Final rounds typically cover team fit and give candidates a chance to ask questions. Interviewers look for how you break down an unfamiliar problem, not just whether you reach the answer. Practicing a few problems aloud and reviewing your own past projects are the best preparation.

Good to know

General-purpose robots are built to perform commercial-grade work in the physical world. Proprietary embodied AI foundation models power real-world performance and generalization. Teams come from leading robotics and AI labs. Builders focus on geometry and robotics in real environments.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Engineering careers usually progress from individual contributor to senior, staff, and principal levels. Some engineers move into management and lead teams of five to twenty people. Others stay on the technical track. Growth follows demonstrated impact, not tenure alone. A typical engineering ladder has clear levels with defined expectations for scope, quality, and mentorship. Moving up usually requires owning outcomes end to end rather than completing assigned tickets.