Site Reliability Engineer Lead

About the role

As a , you will play a role in ensuring the reliability, performance, and scalability of our cloud-based services. This position is ideal for an experienced engineer who is about building and maintaining systems while leading a team of talented engineers. You will collaborate closely with cross-functional teams to enhance our infrastructure and improve our service delivery, ensuring that our customers receive the highest quality of service.

Key facts

What you'll do

• Lead a team of site reliability engineers, providing mentorship and guidance to foster professional growth and technical excellence.
• Design and implement scalable and reliable infrastructure solutions that support Dropsuite's cloud services.
• Develop and maintain monitoring and alerting systems to ensure the health and performance of our applications and infrastructure.
• Collaborate with software engineering teams to enhance the reliability and performance of applications through best practices in deployment and operations.
• Automate operational processes to improve efficiency and reduce manual intervention, using tools such as Terraform, Ansible, or similar.
• Conduct post-mortem analyses of incidents to identify root causes and implement preventive measures to avoid recurrence.
• Establish and enforce service level objectives (SLOs) and service level agreements (SLAs) to maintain high service quality.
• Participate in on-call rotations to provide support for production systems and respond to incidents as they arise.
• Evaluate and recommend new technologies and tools that can enhance our infrastructure and operational capabilities.
• Collaborate with product teams to understand customer needs and translate them into reliable and scalable solutions.
• Drive a culture of continuous improvement by implementing best practices in site reliability engineering and DevOps methodologies.
• Prepare and present reports on system performance, reliability metrics, and team progress to stakeholders and management.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in site reliability engineering, DevOps, or a related discipline.
• Strong expertise in cloud platforms such as AWS, Google Cloud, or Azure.
• Proficient in scripting and programming languages such as Python, Go, or Bash.
• Experience with containerization technologies like Docker and orchestration tools such as Kubernetes.
• Solid understanding of networking, security, and database management principles.
• Familiarity with CI/CD pipelines and tools like Jenkins, GitLab CI, or CircleCI.
• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven experience in leading and mentoring teams, fostering a collaborative and innovative work environment.

Nice to have

• Experience with observability tools such as Prometheus, Grafana, or ELK stack.
• Knowledge of configuration management tools like Puppet or Chef.
• Familiarity with agile methodologies and experience working in an agile environment.
• Previous experience in a startup or fast-growing company is a plus.
• Understanding of compliance and regulatory standards relevant to cloud services.

Skills & tools

• Cloud Platforms: AWS, Google Cloud, Azure
• Programming Languages: Python, Go, Bash
• Containerization: Docker, Kubernetes
• CI/CD Tools: Jenkins, GitLab CI, CircleCI
• Monitoring Tools: Prometheus, Grafana, ELK stack
• Configuration Management: Terraform, Ansible, Puppet, Chef

Practical notes

• This position is based in Bandung City, West Java, and may require occasional travel for team meetings or conferences.
• The role offers opportunities for professional development and growth within the company, including access to training and certification programs.
• Candidates should be prepared to participate in technical interviews and provide examples of past work or projects relevant to site reliability engineering.
• Dropsuite is committed to fostering a diverse and inclusive workplace, and we encourage applications from all qualified individuals.

META

Company: Dropsuite

Title: Site Reliability Engineer Lead

Listed

location: Bandung City, West Java

Job type: Full-time

Apply URL: https://dropsuite.bamboohr.com/careers/228

Tags: Engineering, Reliability