Senior Sales Strategy & Operations Manager

About the role

In this pivotal position, you will act as a vital business partner to the sales leadership team, translating overarching strategic objectives into practical execution strategies. The primary focus of this role is to enhance sales performance by leveraging data-driven insights, refining processes, and integrating AI-powered workflows to boost operational efficiency. Your contributions will be essential in driving the success of the sales organization within the Asia-Pacific and Japan (APJ) region.

Key facts

What you'll do

• Lead and manage the regional operating rhythms, which include pipeline assessments, forecasting, and performance evaluations to ensure alignment with business goals.
• Develop and oversee frameworks for account segmentation and territory planning, which will serve as a guide for effective business management.
• Collaborate closely with data and systems teams to automate repetitive reporting tasks and enhance the cleanliness of the sales pipeline.
• Conduct in-depth analysis of extensive datasets to uncover performance trends, providing actionable insights and recommendations to senior leadership.
• Spearhead cross-functional projects that involve collaboration with Marketing, Finance, Legal, HR, and Product teams to ensure cohesive organizational alignment.
• Act as the main point of contact for the coordination of go-to-market (GTM) systems, as well as improvements in enablement and compensation strategies.
• Facilitate the integration of AI tools into sales processes to enhance decision-making and operational workflows.
• Monitor and report on key performance indicators (KPIs) to track the effectiveness of sales strategies and initiatives.
• Provide training and support to sales teams on new processes and tools, ensuring they are equipped to meet their targets.
• Engage with executive stakeholders to communicate insights and drive strategic discussions that influence business direction.
• Stay informed about market trends and competitive landscape to inform strategic planning and operational adjustments.

Requirements

• A minimum of 8 years of experience in fields such as management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory; or 6 years of experience with an advanced degree.
• A proven history of supporting Sales Operations specifically within the APJ region, demonstrating a deep understanding of the market.
• At least 4 years of experience working directly with executive-level stakeholders, showcasing strong interpersonal skills.
• Professional proficiency in both English and Japanese is essential for effective communication.
• A Bachelor's degree or equivalent practical experience is required to qualify for this position.
• A demonstrated ability to utilize AI and automation tools to synthesize data, streamline workflows, and enhance operational efficiency while maintaining critical human judgment.

Nice to have

• Experience in a technology-driven environment, particularly within the SaaS industry, is a plus.
• Familiarity with CRM systems and sales enablement tools to support operational functions.
• Previous experience in a remote work setting, demonstrating adaptability to virtual collaboration.
• Knowledge of advanced data analytics techniques and tools to support decision-making processes.

Skills & tools

• Strong proficiency in AI and automation technologies that aid in reporting, forecasting, and providing decision support.
• Excellent analytical skills to validate insights from dashboards and identify potential business risks.
• Proven ability to lead cross-functional teams and manage stakeholder relationships effectively.
• A solid understanding of the complexities of diverse markets and the unique business needs within the APJ region.

Practical notes

• This role may require occasional travel for team gatherings and offsite meetings, estimated at about 5-10% of the year (approximately 2-3 days per quarter).
• Dropbox follows a Virtual First model, which emphasizes asynchronous communication and flexibility in work arrangements, allowing for a balanced work-life integration.

META

Company: Dropbox

Title: Senior Sales Strategy & Operations Manager

Listed

location: Remote

Japan

About the company

Dropbox is a file hosting service that offers cloud storage, file synchronization, and personal cloud software. Founded in 2007 by Drew Houston and Arash Ferdowsi, Dropbox has over 700 million registered users.