Strategic Account Development Executive

About the role

This position centers on expanding DoorDash's presence within existing and new merchant accounts through a virtual selling motion. The Strategic Account Development Executive owns the full sales cycle, conducting discovery, delivering data-led narratives, and closing business primarily through virtual channels such as Zoom and phone. The focus is on a high-volume, quarterly book of business concentrated on small and medium-sized businesses. Success requires strong organizational skills, digital communication fluency, and the ability to influence restaurant operators remotely. Collaboration with internal stakeholders ensures smooth onboarding and adoption while contributing to the development of scalable sales processes for a rapidly growing product line.

Key facts

The role is based in New York, NY; Los Angeles, CA; Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; Washington, DC; Philadelphia, PA; Miami, FL; Phoenix, AZ; Boston, MA; San Francisco, CA; Riverside, CA; Detroit, MI; Seattle, WA. Engagement is primarily remote, with occasional travel across the assigned region. The base salary is set at $120,000.00 annually.

What you'll do

You will set the discovery agenda for merchants and align their operations with DoorDash platform tools. You will build and manage a structured pipeline that moves prospects through stages including data analysis, pitching, negotiation, and closing. A core responsibility is expanding revenue share with current accounts by highlighting advanced SaaS capabilities and operational improvements. You will influence C-suite and owner-level decision makers by presenting stories grounded in unit economics and forecast data. You will position commerce solutions that enhance revenue, streamline operations, and strengthen brand perception for restaurant partners. You will demonstrate how specific packages drive growth using forecasts, dashboards, and internal sales insights. You will coordinate handoffs to Account Managers and partner teams to ensure seamless onboarding and adoption of new tools. In addition, you will document playbooks and best practices to support the rapid scaling of the product line across regions. You will leverage analytics to refine outreach sequences and optimize conversion rates across virtual touchpoints. You will negotiate contract terms and service configurations that satisfy merchant needs while protecting DoorDash's commercial objectives. You will conduct in-depth market research to identify new vertical opportunities and white space within existing client portfolios. You will utilize consultative questioning techniques to uncover latent pain points and translate them into tailored value propositions. You will synthesize complex platform features into clear, digestible narratives for non-technical stakeholders. You will partner with product teams to provide frontline feedback that shapes roadmap priorities and user experience enhancements. You will champion data-driven decision making by testing hypotheses around messaging, timing, and channel effectiveness.

Requirements

Candidates must possess 5+ years of B2B sales closing experience, including at least 3 years in restaurant technology or SaaS environments. You must excel in virtual selling settings and be proficient in Salesforce, Microsoft Office, and Excel for persuasion and forecasting. The ability to manage a high-volume pipeline with precision and urgency is essential. Comfort with ambiguous, fast-paced settings is required. Willingness to travel regionally up to 40% while maintaining flexible hours and remote work arrangements is mandatory.

Nice to have

Experience selling through digital channels and managing complex deals without constant in-person meetings is valued.

Skills & tools

Proficiency in Salesforce, Microsoft Office, and Excel is required.

Practical notes

Please What you'll do

DoorDash is a technology company that connects consumers with local businesses. Founded in 2013, DoorDash is the largest food delivery company in the United States by market share.

About DoorDash

DoorDash is hiring for Strategic Account Development Executive. The listing location is New York, NY; Los Angeles, CA; Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; Washington, DC; Philadelphia, PA; Miami, FL; Phoenix, AZ; Boston, MA; San Francisco, CA; Riverside, CA; Detroit, MI; Seattle, WA.

This Strategic Account Development Executive opening is posted for New York, NY; Los Angeles, CA; Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; Washington, DC; Philadelphia, PA; Miami, FL; Phoenix, AZ; Boston, MA; San Francisco, CA; Riverside, CA; Detroit, MI; Seattle, WA.