Manager, Technical Program Management

About the role

In this pivotal position, you will be responsible for leading and expanding the Foundations Technical Program Management (TPM) team, reporting directly to the Senior Manager of TPM within the Engineering Operations division. Your role will encompass the management of essential initiatives across various domains, including data platforms, cloud infrastructure, and developer platforms, ensuring that our core engineering systems maintain their stability and efficiency.

Key facts

What you'll do

• Lead, mentor, and nurture a team of exceptional Technical Program Managers to foster their professional growth and enhance team performance.
• Collaborate closely with Engineering and Product leadership to formulate and implement strategic roadmaps for foundational services that align with company goals.
• Supervise programs that prioritize reliability, security, compliance, capacity planning, and the execution of large-scale migrations to improve system performance.
• Act as the primary escalation point for intricate, high-stakes technical programs and their interdependencies, ensuring timely resolution of issues.
• Develop and implement effective frameworks for tracking Objectives and Key Results (OKRs) and managing resource allocation efficiently.
• Communicate technical progress, challenges, and trade-offs to various stakeholders within the organization to ensure transparency and alignment.
• Facilitate cross-functional collaboration to drive initiatives that enhance the overall engineering ecosystem.
• Analyze and assess project risks, providing proactive solutions to mitigate potential issues before they escalate.

Requirements

• A Bachelor's Degree in Computer Science, Software Engineering, or a closely related technical discipline is essential.
• A minimum of 5 years of experience in a Technical Program Management or Engineering leadership role, preferably within infrastructure or platform environments.
• At least 2 years of hands-on management experience leading teams of TPMs or engineers, demonstrating effective leadership skills.
• A solid technical foundation in distributed systems and cloud infrastructure is crucial for success in this role.
• Proficiency in reviewing technical specifications and assessing architectural trade-offs to make informed decisions.
• Exceptional verbal and written communication skills are required to effectively convey complex technical concepts to diverse audiences.

Nice to have

• Experience with Agile methodologies and project management frameworks to enhance team productivity.
• Familiarity with data engineering practices and tools that support data-driven decision-making.
• Knowledge of compliance standards and security protocols relevant to cloud infrastructure.
• Previous experience in a fast-paced startup environment, demonstrating adaptability and innovation.

Skills & tools

• Expertise in distributed systems and cloud infrastructure management.
• Proficient in data engineering principles and practices.
• Strong command of developer platforms and their integration into engineering workflows.
• Skilled in project planning and scheduling techniques to ensure timely project delivery.
• Familiarity with OKR management tools and methodologies to track team progress effectively.

Practical notes

• The compensation package for this role includes a base salary range between $231,200 and $340,000 USD, along with equity grants as part of the overall remuneration.
• Employees will enjoy a comprehensive benefits package, including 401(k) matching, 16 weeks of paid parental leave, and medical, dental, and vision coverage. Additionally, flexible paid time off is offered, along with 80 hours of sick leave annually.
• Candidates must be located in one of the designated office locations to be eligible for this position, ensuring close collaboration with team members and stakeholders.

This role at DoorDash presents an exciting opportunity for a seasoned Technical Program Manager to make a significant impact within a dynamic and innovative environment. If you are passionate about leading teams and driving technical initiatives that enhance engineering operations, we encourage you to apply and join our mission to empower local economies through technology.

About the company

DoorDash is a technology company that connects consumers with local businesses. Founded in 2013, DoorDash is the largest food delivery company in the United States by market share.